Descriptor
| Adult Education | 1 |
| Business Education | 1 |
| Career Education | 1 |
| Check Lists | 1 |
| Communication Skills | 1 |
| Foreign Countries | 1 |
| Hospitality Occupations | 1 |
| Hotels | 1 |
| Postsecondary Education | 1 |
| Receptionists | 1 |
| Secondary Education | 1 |
| More ▼ | |
Source
Author
| Nash, Claire | 1 |
Publication Type
| Guides - Classroom - Learner | 1 |
Education Level
Audience
| Students | 1 |
Location
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Nash, Claire – 1985
This booklet is intended to assist employees in the hotel and catering industry in learning to make effective use of the telephone in their jobs. The first two sections review some unpleasant experiences that a person can have when calling another organization or when receiving a business call from someone. The importance of the impression created…
Descriptors: Adult Education, Business Education, Career Education, Check Lists
