Policy formulation and implementation is a highly contested domain within the South African Higher Education landscape. This contestation can be attributed to the lack of wide stakeholder involvement and the architecture of the policy-making process. The contestation is also born of an absence of a systemic monitoring and evaluation mechanism to…

The South African experience illustrates the developmental role that information services can play in the change process. Resource centers can empower people by providing access to information. The library and information science profession is facing challenges in formation of information policy in the postapartheid state. (SK)