Techniques and considerations in hiring support staff for student service programs are presented in the form of checklists, with some explanation provided. The hiring process is divided into three phases: (1) preparation, (2) interview, and (3) orientation, training, and evaluation. (MSE)

Discusses performance management and its application at the organizational and the performer level to help manage individual employees. Topics include stakeholders' needs; linking jobs to strategic business goals; material resources; establishing performance goals; selecting employees; determining tasks; performance activities; performance…

Testing and individual assessment before hiring or promoting can ensure high performance and ward off turnover. The proper job/person match can best be made by analyzing job requirements, selecting useful tests, and analyzing test results and tailoring assessment to the client. Other issues include coping with legal challenges and selecting a…

A classification scheme for job performance measurement was developed by the Air Force Human Resources Laboratory (AFHRL) for development of individual job performance measures to validate Air Force selection and classification procedures. The job performance literature indicates that previous research relied heavily on broad-based generic…

The United States Armed Services are planning to introduce computerized adaptive testing (CAT) into the Armed Services Vocational Aptitude Battery (ASVAB), which is a major part of the present personnel assessment procedures. Adaptive testing will improve efficiency greatly by assessing each candidate's answers as the test progresses and posing…

Administrators can discover what kinds of implicit assumptions direct their personnel decisions. From this discovery they can gain a clarification that will broaden and strengthen their basis for administrative action. All too often administrators become preoccupied with the systems they develop or inherit for structuring their work, when they…

Correctional officers, often subject to sustained job stress and ambiguity, must possess adequate coping skills to deal with a hostile clientele. Psychological screening, therefore, assumes an important role in correctional officer recruitment. Prior to a recruitment drive, 650 employed correctional officers completed an MMPI and a biographical…

Focusing on assessment centers, this chapter is one of seven in a report that examines the assessment of occupational competence. Assessment centers are presented first in a historical context (their origins in personality theory), through which their evolution is traced and examined. What follows is a description of current assessment center…

The purpose of this research is to develop content analytic techniques capable of extracting the differentiating information in narrative performance evaluations for enlisted personnel in order to aid in the process of selecting personnel for advancement, duty assignment, training, or quality retention. Four tasks were performed. The first task…

This guide to the development of line managers stresses the idea that the developmental process which any manager undergoes is the product of his own activity and should be treated as a continuous function. Major line functions, managerial attributes and characteristics, presupervisory selection, and preparation through trainee, temporary foremen,…

Discusses the framework for developing a cultural human resources management (HRM) perspective. Central to this framework is modifying HRM programs to reinforce the organization's preferred practices. Modification occurs through selection, orientation, training and development, performance appraisal, career development, and compensation and…

Article discusses performance on tests of black and white employees in selected civil service and private industry jobs. Test results are then contrasted with actual job performance according to specific criteria and supervisors' evaluations. No tests used permitted valid prediction of job performance for both racial groups. (PD)

Determined the congruence between predicted effectiveness ratings by residence hall staff during selection of resident assistants, and ratings by students at the end of one semester. Results indicated differences between the initial ratings and ratings based on student observations. Suggests that a variety of strengths is considered most…

This study examined the use of service orientation as a selection criterion for public services librarians in public and academic libraries. Analysis of job advertisements and data collected by questionnaires sent to a sample of individuals responsible for hiring public services librarians indicated the importance of service orientation. (three…

Most research on the association between school resources and student outcomes has concentrated on finances as measured in dollars. This study takes a fresh look at the issue by focusing on the allocation of real resources, defined as the personnel and materiel used to increase student learning, which are more relevant measures of a school's…