This is a case study of faculty adoption and use of Horizon Wimba Virtual Classroom in online courses at a Southeastern University in the United States. The purpose of this case study was to explore faculty adoption and use of Horizon Wimba in their online courses. This inquiry is based on Yen et al. (2010) adoption factors (organizational,…

Although much has been written about preparing community college leaders, little is known about how presidents believe they might have better prepared for the role. Using presidential narratives from a national study, this article describes how presidents perceive gaps in prior preparation and offers recommendations to support the professional…

This study reports on findings from a survey of Massachusetts' school principals that examined their perceptions of the nature and quality of certification programs. Results indicate that "when" participants were certified (pre or post NCLB) and "where" they were certified (public, private, alternative programs) has a…

A major barrier to the exploitation of college faculty renewal programs has been a lack of tangible measurements of achievement in academic functions. Functional productivity indices can be used as tools to motivate both individuals and institutions to take advantage of renewal opportunities and assess their renewal experiences. (Author/MSE)

This document describes the citizen survey process as it relates to study of the parks and recreation field. A community parks and recreation survey consists of identifying the interests, desires, priorities and awareness factors of citizens regarding parks and recreation programs, resources, and facilities as well as the nature and frequency of…

In spring 1987, a follow-up study of nursing program graduates was conducted at William Rainey Harper College (WRHC) to examine employment patterns, further education plans, and graduates' evaluation of particular aspects of their WRHC experience. Questionnaires were mailed to 112 nursing students who graduated with an associate degree in 1986.…

Applying a consumer satisfaction model to higher education program administration provides the manager with a systemic view of satisfaction, related variables, and postpurchase (alumni) actions. By manipulating the variables leading to consumer satisfaction, the institution can satisfy its consumers and increase the likelihood the consumer will…

A study investigated the use of frequency of specific behaviors as an indicator of college student response to dissatisfaction. A population of 423 students from 5 universities helped categorize behaviors as characteristic of 4 constructs: exit, voice, loyalty, and neglect. Twenty acts emerged as viable indicators of the constructs. (MSE)

A study examined university students' satisfaction with the on-campus living environment and perceptions of the importance of 63 environmental attributes. Subjects were 1,779 students not returning to campus housing the following fall semester. Two scales were developed to measure the relationship between perceived importance and satisfaction with…

This study examined borrower satisfaction with the Federal Direct Loan and Federal Family Education Loan (FFEL) programs. A telephone survey of approximately 3,600 student and parent borrowers who had originated loans under the two programs in 1994-95 found that: (1) Direct Loan borrowers with previous FFEL loans were more likely than FFEL…

Describes the development and use of a 7-item survey to evaluate sessions at an annual meeting of the Society of Research Administrators. Based on the 556 responses, the procedure proved an efficient and reliable method of obtaining information on sessions. Items addressed respondents' interest in the session, speaker qualifications and…

An Iowa State University survey of 404 senior engineering students investigated student use of advisors, services and information sought, and patterns of use and satisfaction related to student gender, grade point average, and age. Higher-performing students expressed more satisfaction, and younger students used advisors more for some services.…

A survey of 26,516 alumni representing 120 colleges and universities assessed former students' satisfaction with their bachelor's degrees in 3 areas (personal growth, continuing education, job preparation) and by 4 subgroups (by gender, institution type/size, years since graduation, major). Results are reported, and ways to incorporate findings…

The Montclair State College (New Jersey) Executive Leadership Program affords interested faculty an opportunity to explore administration while maintaining faculty ties, encourages the administration to provide upper-level mentored administrative experience to faculty, and offers administrators a faculty perspective on policy issues. Participant…

Analysis of responses of 36 academic departments in a research university to a newly-implemented program review process after its first 6-year cycle, and to the 236 specific recommendations emerging from it indicated departments were most likely to act on recommendations if action was explicitly assigned and that most department chairs felt the…