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LeBlanc, Sheila; London, Chad; Huisman, Jeroen – Tertiary Education and Management, 2013
This article provides a detailed description and analysis of how one Canadian institution used groups of department heads as change agents to address their most acute department head role tensions. It is demonstrated that this institution's change initiative aligned very closely to the recommendations proposed, in both the literature pertaining to…
Descriptors: Higher Education, Organizational Development, Foreign Countries, Change Agents