A survey of 301 child protection workers in 33 states found respondents generally depressed about their working conditions, the burden of huge caseloads, and unrealistic expectations of them. Results suggested the need to further develop national and regional resource centers in support of child protective service workers. (Author/DB)

Finds that perceptions of an organization's climate (dimensions of cohesion, pressure, innovation, trust, support, and recognition) were associated with the types of communication relationships employees form with their peers. Finds that these associations were moderated in part by gender, suggesting that men and women differ significantly in the…

After pointing out possible prejudicial consequences of job restructuring both for occupational and economic interests of workers and for the structure and activities of the trade union movement, various trade union reactions and attitudes to work humanization are analyzed. Available from: ILO Publications, International Labour Office, CH-1211,…

This paper examines a vareity of individual, group, and organizational communication skills for dealing with job burnout. Primary emphasis is placed on techniques for: (1) gaining perspective; (2) resolving substantive and affective conflict; (3) developing social support systems; and (4) increasing constructive feedback and employee control.…

This paper presents the view that both individual differences-oriented personnel selection researchers and situationally-oriented organizational behaviorists can profit from an examination of each other's theories and findings. Specifically, it is argued that (1) personnel selection researchers will achieve increased levels of predictive validity…

A study of a small employee-owned furniture company indicated that the three occupational groups agreed that management should have more influence in decisions affecting the future of the organization. On the other hand, issues which would directly affect employee welfare are seen as areas where control should be fairly evenly divided, with…

The benefits of clustering organizations into types were discussed, and a method for clustering life insurance agencies by climate profiles was presented. Clusters of life insurance agencies were identified on the basis of manager, assistant manager, and already-employed ("old") agents' climate perceptions. Agency success, including production of…

In order to determine how classified employees at Los Angeles City College felt about their jobs, a 15-item questionnaire was distributed to 325 classified employees. Responses were analyzed according to five functional subgroups of employees. Attitude "quotients" were obtained by dividing the percentage of generally positive responses…

Describes factors associated with workers' willingness to use force with institutionalized children, including (1) resentment toward children, (2) management of routines in the organization, (3) staff participation in decision making, (4) size of the community in which the caregiver was raised, and (5) caregiver's age. Suggests methods for…

Assessed the correspondence between self-reports and company records and on-the-job observations, using information from 506 employees. Correspondence was assessed with respect to pay, fringe benefits, and hazardous conditions. Results indicated low to moderate agreement between data sources. (Author/JAC)

Reviews studies of the relationship of job design and redesign (including skill required, variety afforded, autonomy allowed, identity of the task required, significance of the task required, feedback given, and friendship opportunities offered) to employee satisfaction and performance. (JM)

Assesses the level of job satisfaction among public relations practitioners. Finds that autonomy, variety of tasks, and upward mobility results in satisfaction. Identifies as causes of dissatisfaction small budgets, dead-end jobs, dull work, low prestige, unsupportive bosses, low pay, lack of input into the decision process, and sexism. (KEH)

Administered questionnaire to 250 Israeli army personnel to examine 17 variables as potential predictors of organizational commitment. Found 8 variables to be relevant: interesting work, co-workers' attitudes toward the organization, organizational dependency, age, education, employment alternatives, attitudes of family and friends, and importance…

At Indiana University, budget problems and the information explosion led to a project, financed by a computer company, integrating information technology (IT) into administrative functions. The administrative workstation project increased IT knowledge and use by key administrators, resulting in greater productivity and creativity, improved…

A study of over 200 Belgian and U.S. labor grievances showed that persistence through several episodes was risky but positively related to satisfaction with outcomes. Focus on formulation of grievances and behavioral analysis provide a model for managing grievances that favorably influences worker beliefs about the organization. (SK)