Trust facilitates individual and organizational learning, and is often misunderstood by organizations although they must continuously learn in order to attain strategic goals and survive. Furthermore, leaders of organizations often view trust defensively and their reactions may impede organizational learning. This paper builds on prior research…

The most important goal of any given training effort is to achieve learning at the individual, group/team, and organizational levels. This study used a repeated measures design to measure the change in employee perception of an organization's learning environment tin a large U.S. manufacturing company. The time period examined included an employee…

Despite considerable research on organizational commitment, a clear understanding of the process through which commitment develops has remained elusive. While there has been discussion in the literature about the possible relationship between organizational learning and organizational commitment, this paper develops a theoretical framework to…

In the field of human resources management, self-esteem has been one of the most researched personality variables. Recently, the construct of organization-based self-esteem also has come under investigation. Organization-based self-esteem is defined as "the degree to which organizational members believe that they can satisfy their needs by…

Research on performance appraisals has often overlooked the importance of attitudinal and organizational variables. To test a model of the influence of organizational contextual variables on the perceived utility of performance appraisals, 239 Virginia mental health workers completed a questionnaire. The 21 items were designed to measure the four…

This qualitative study explored how collaborative technologies influence the informal learning experiences of virtual team members. Inputs revealed as critical to virtual informal learning were integrated, collaborative technological systems; positive relationships and trust; and organizational support and virtual team management. These inputs…

Using H. Dennis' (1974) five-factor communication climate construct framework as a predictor variable, a study investigated the relationship between perceptions of communication climate and job satisfaction of supervisory employees in the banking industry. A systematic random sample was drawn from 68 commercial banks in Orange County, California,…

Organizational socialization is the process by which a person learns the values, norms, and required behaviors that allow an individual to function as a member of an organization. The individual has expectations of job content, job context, and career expectations. Reality shock occurs when a newcomer's expectations differ from experiences in the…

This study examined one form of organizational socialization, the new employee orientation program, to determine whether such organizational efforts would increase levels of organizational identification and employee perceptions of job satisfaction when employees underwent such a program. An alternative model was tested to ascertain whether or not…

Uses metaphor analysis to illuminate recent conflicts at Disneyland. Discusses a 30-year change of emphasis of root-metaphors from "drama" to "family" that reflects fundamental differences between management and employees, along with the implications of this confrontation for the future of Disneyland. (NKA)

Organizational identification (OID) is defined as a psychological climate variable reflecting positive perceptions of the organization. The prediction of OID, using measures of interpersonal facets of work, was examined for contingencies due to interactions between organizational context/structure and worker self-esteem. It was hypothesized and…

The interrelationships among job involvement, values, personal background, participation in decision making, and job attitudes were investigated by questionnaire for a sample of 2,775 employees of six manufacturing organizations, representing a 66 percent response rate. The results of this study indicated that job involvement, a basic orientation…

This study measured the relationship between job satisfaction and organizational climate on a heterogeneous sample, and the reported incidence of stress-related illnesses as a moderator of the climate-job satisfaction relationship. Subjects were 70 full-time employees who completed a four-part questionnaire consisting of the Litwin and Stringer…

Triangulation, the combination of methodologies in the study of the same phenomenon, can be used to address a number of concerns arising in organizational communication research. This approach was used in a study of organizational culture by employing qualitative interview research to help interpret or place in context the results of statistical…

The effect of quality circles at Iowa State University on absenteeism, performance evaluation, perceptions of the organization climate, job satisfaction, and perceived opportunities for professional and personal growth was measured in this study. The process of quality circles is designed to promote job fulfillment and organizational productivity…