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Marriott, J. W., Jr. – Executive Educator, 1983
The key to the success of the Marriott Corporation is its emphasis on employee satisfaction and training. Because it is a service industry, the Marriott Corporation relies on the quality of the contact between its employees and its customers. Education is also a service industry in which this contact is vitally important. Some ingredients of…
Descriptors: Business Administration, Employee Attitudes, Employer Employee Relationship, Job Satisfaction
McClure, Polly Ann; And Others – CAUSE/EFFECT, 1993
At Indiana University, budget problems and the information explosion led to a project, financed by a computer company, integrating information technology (IT) into administrative functions. The administrative workstation project increased IT knowledge and use by key administrators, resulting in greater productivity and creativity, improved…
Descriptors: College Administration, Creativity, Employee Attitudes, Higher Education
Jenkins, Wiliam A.; Mezera, Danielle R. – Business Officer, 1997
A Vanderbilt University (Tennessee) program designed to instill workplace values in the institution's business and finance areas is described. Program elements include a focus on the values of a specific work group, acknowledgment of the relationship between work performance and institutional success, and recognition of the good work of…
Descriptors: College Administration, Employee Attitudes, Higher Education, Organizational Climate
McKinnis, Ruth H. – Journal of the College and University Personnel Association, 1985
Maximum flexibility in meeting campus staffing needs is the most successful attribute in reduction in force. A shift in the employment function from recruiting new staff to providing services to dismissed employees is required, with focus on meeting work force needs, enhancing employee morale and institutional image, and gaining campuswide…
Descriptors: College Administration, Employee Attitudes, Employer Employee Relationship, Employment Practices
Peer reviewedKline, Theresa J. B. – College and University, 1991
A study of job satisfaction at a college registrar's office investigated overall job satisfaction, physical working environment, motivational culture, and worker needs. Findings included significant differences in satisfaction between registration and admissions units. Recommendations for improved sampling, choice of variables, and research design…
Descriptors: College Administration, College Admission, Employee Attitudes, Higher Education
Download full textBaker, John; And Others – 1996
This three-part pamphlet presents 52 ideas contributed by 19 administrators at California community colleges for boosting the morale and performance of college administrators and staff. Following a list of contributors, the first part provides 39 suggestions for acknowledging contributions and encouraging staff members, including writing short…
Descriptors: Administrator Role, College Administration, Community Colleges, Employee Attitudes
Simpson, Edwin L. – 1991
This paper addresses the issue of career unhappiness among academic professionals and ways academics cope with this problem. Various signs and symptoms of career blockage are discussed such as dissonance and disillusionment in the job, the non-realization of gender-specific expectations, and the feeling of career plateauing. Four stages of the…
Descriptors: Career Guidance, College Faculty, Employee Attitudes, Higher Education
