Describes the Information Function of the LS/2000 integrated library system at Carnegie-Mellon University. Existing and planned functions, screen displays, and selection options (announcements, guides to book locations, library hours, access to library guides and bibliographies, library policies and services) are illustrated. Footnotes are…

The Statewide Library Computer System (LCS) has been an established operational resource-sharing system in Illinois for more than five years. Resource-sharing activities among the 27 participating academic libraries include contributions to OCLC, LCS interlibrary circulation, and access by Illinois Library and Information Network systems. Fifteen…

Description of end user online searching at University of Ottawa highlights user survey, establishment of after-hours end user search service, costs, regulations, training librarians, publicity, implications, comparison of online searching by end users and trained intermediaries, presearch counseling, and librarians' perceptions of end users.…

Presents results of study evaluating reactions of 20 university students and faculty to first-time online database searching on the Bibliographic Retrieval Service's menu-driven BRS/After Dark. Background information on participants, search analysis and problems, end user education needs, and the role of the intermediary are discussed. Four…

The Assessing Quality on Digital Reference team conducted two site visits at Florida Libraries in August 2001. The objectives of these visits were to: document how digital reference services are currently being planned for, delivered, and evaluated in libraries; understand how "quality" in digital reference is defined in these…

Based on online searching experiences on microcomputer at a small liberal arts college, this article outlines for the novice advantages and disadvantages of micro-searching, legal implications, future trends, and factors to consider in selecting hardware and software. A 16-item bibliography arranged in order of usefulness and 10 references are…

Interviews were conducted with the heads of 11 business branches of major public libraries to examine how these experts view the future of the public library in the electronically dominated information environment of the future. Eleven references and a list of librarians interviewed are appended. (Author/EJS)

This review of library reference service research, which focuses on the provision of information in response to questions, covers measurement of reference service, evaluation using unobtrusive techniques, online search services, information needs and uses, the process of asking and answering questions, and artificial intelligence. Eighty-four…

Summarizes findings of online searching education survey which obtained data on teaching the use of online technical processing systems for reference service, course content, and other characteristics of consciousness raising instruction, physical resources, methods of financing, and opinions of faculty regarding the future of such instruction.…

Discussion of microcomputer applications in a medium-sized school library highlights planning, computer software functions, circulation processes, reference services, print reports (bibliographies, overdue book notices, circulation analysis), special functions, equipment needs, and funding possibilities. (EJS)

Discusses the effective use of stack space through weeding, storage, microfilm, and selection; study space based on student population; and service space by reorganization of staff, collections, and study space. Three references are noted. (CHC)

Described is the South Australian Department of Mines and Energy Bibliography Retrieval System which is a repository for a large amount of geological and related information. Instructions for retrieval are outlined, and the coding information procedures are given. (DS)

Presents a way to model a large class of reference information based on a semantic network technique with embedded argumentation of the information provider. Shows by discussion of several alternatives that the approach is flexible enough to be adapted to different user and system requirements. (Author/AEF)

Presents an introduction to the Internet and the World Wide Web showing what they can provide for the biology teacher. Discusses how to get connected, how to avoid pitfalls, and how to maximize the benefits from a growing global information system. Includes pointers to useful and relevant Internet sites. (AIM)

Discussion of historians as library users divides the historians into four categories: professional historians, student historians, amateur historians, and family historians. Highlights include examples of problems with library services, including misleading library catalogs and inadequate reference service; the reference librarian as guide to…