Discusses the applications of online systems and other computerized systems in public library information and referral (I&R) services. A number of specific examples are presented and computer equipment and software relevant to I&R services are listed in two tables. A 10-item reference list and an appendix of I&R projects are attached. (JL)

Describes process by which two operational components of National Epilepsy Library and Resource Center (reference library, information and referral unit) combined existing retrieval package with specially designed software to make optimum use of a Wang VS-80 minicomputer. Designing and programing the system, testing and evaluation, and final…

Describes three ways in which libraries use computers to enhance reference services: "Answers," the community information and referral service at Memorial Hall Library, Andover, Massachusetts; the Hot Topics File at State University of New York/Oswego, Penfield Library; and features of RLIN and WLN databases which make them valuable…