This paper outlines the market developments, governmental promotion policies, and efforts by private industries for online database services in Japan since the late 1970s. The combination of these efforts over the years has resulted in an online database service market of US$20 billion annually, of which approximately one third is Western online…

The Internet has brought about a revolution in the concept of information provision for end-users, and opened up a diverse new market. The Internet has challenged the need for and role of traditional online services. Despite the benefits of the Internet, users face a number of dilemmas: finding needed information in a vast sea of information; time…