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Direct linkMacDonald, Karen I.; vanDuinkerken, Wyoma – Journal of Library & Information Services In Distance Learning, 2005
Texas A&M University Libraries has been testing virtual reference services since February 2004, but during the fall semester 2005, the Libraries began implementing and actively promoting the services to various target groups. Distance education students were identified as a primary target group for virtual reference services, and as of the…
Descriptors: Distance Education, Academic Libraries, Universities, Online Systems
Download full textWhite, Phillip M. – 1981
Based on a survey of 160 Texas college and university libraries, this study reports on their access to and usage of 3 online information retrieval systems: Bibliographic Retrieval Services (BRS), Lockheed's DIALOG Information Services, and System Development Corporation's ORBIT Information Retrieval System. The study finds that 24 percent of all…
Descriptors: College Libraries, Databases, Information Retrieval, Library Planning
Thomsett-Scott, Beth; Reese, Patricia E. – Public Services Quarterly, 2006
The incorporation of technology into library processes has tremendously impacted staff and users alike. The University of North Texas (UNT) Libraries is no exception. Sixteen years of reference statistics are analyzed to examine the relationships between the implementation of CD-ROMs and web-based resources and the number of reference questions.…
Descriptors: Library Services, Reference Services, Interviews, Questioning Techniques
