Discusses results of a survey of LIS (library and information science) educators who specialized in reference services or online retrieval to understand how teachers have prepared students to deal with online and CD-ROM resources. Results are compared to those from earlier studies, and a copy of the survey is appended. (Author/LRW)

Describes the totally electronic library that serves Jones International University which provides Internet-delivered courses leading to bachelor's or master's degrees in Business Communication. Discuses accreditation and describes library services, including bibliographic instruction, reference, document delivery, interlibrary loan, and…

Through descriptions of widely available and helpful sources to find answers about North American Indians, this article highlights some basic library sources such as reference books, reference librarians, electronic indexes, on-line databases, and periodic indexes. In finding books owned by the library about North American Indians, the use of the…

The focus of this collection of papers about library reference service is on the community outside the library, rather than the special populations served within it. "Conflicts in Value Systems" (Allen B. Veaner) is an overview of the major conflict areas facing the library profession today. "Reference Services for Off-Campus…

Documentation supplied in this kit demonstrates how research libraries provide services to visiting scholars as distinguished from other categories of external user. A "visiting scholar" is most often defined as a faculty member affiliated with an institution of higher education but the term may also include independent scholars and persons…

Reports the rationale, design, implementation, and results of an examination of the impact of online subject catalogs on users by comparing their behaviors before and after catalog installation. Evaluation criteria included volume of use, types of searches, use of other catalogs, search time, user satisfaction, and need for assistance. (CLB)

Search Helper, a microcomputer software package marketed by Information Access Company to serve as a gateway to several of their databases, was selected as a system for introducing the Carnegie-Mellon University community to do-it-yourself database searching. Preliminary results of user survey indicate service to be extremely popular with library…

Special supplement to "Library Journal" and "School Library Journal" covers topics of interest to school, public, academic, and special libraries planning for automation: microcomputer use, readings in automation, online searching, databases of microcomputer software, public access to microcomputers, circulation, creating a…

The term "disintermediation" has developed to describe the finding of information by an end-user without the need for a third party. New developments in techniques for retrieval and dissemination have led to a situation where an end-user can acquire the basic skills necessary for searching the myriad databases available. The information…

Geared toward librarians who frequently work with faculty and graduate students, this paper summarizes the experience of the library at the University of Southern California in organizing and conducting several subject specific workshops on using the Internet as a research medium. It examines the practical issues on how to approach the task of…

Compares current and past results from two surveys done of Association of Research Libraries' members to determine how electronic reference services affect staff, patron expectations, and user instruction. Increases were found in: patron Internet access; end user online searching; local area networks; and tape-loading databases. Decreases were…

Presents results of a survey of ARL (Association of Research Libraries) members in the United States and Canada that was conducted to discover which electronic reference options are offered and their impact on library services. Online mediated searching, CD-ROM, end-user searching, and local databases are investigated. (nine references) (LRW)

Discusses the need for end-user instruction in searching CD-ROM databases and describes various instructional methods, including point-of-use; group instruction, e.g., demonstrations, workshops, and course integrated classes; written materials, e.g., manuals, templates, workbooks, and search forms; tutorials; and videotapes. Staffing needs,…

Offers a preliminary assessment of the possibilities and limitations, allures, and dangers, of the World Wide Web for those interested in presenting, teaching, and learning United States history. Reviews Internet search tools, online libraries and archives, and museums and commercial sites. Discusses how to create an online archive. (DSK)

The author of this article is an automation librarian, but at times he also works at the reference desk, as well as teaching library instruction and literacy classes. Working at the reference desk, he learns how users handle their library's information technology. This article explores the conclusions that the author has reached regarding the…