Argues that the prevalence of computer searching in the academic library has redefined bibliographic instruction and that hands-on instruction in a computer classroom or laboratory setting addresses student needs better than lecture demonstrations. Calls for librarians to actively seek out hands-on opportunities and to keep communication lines…

Shows how a successful bibliographic instruction program can be achieved through the interrelationship of program support, facilities, and growth by examining how the librarians at Brigham Young University (Utah) developed a proposal for, helped design, and obtained funding for a new bibliographic instruction facility. (Contains seven references.)…

Describes study conducted at Chicago Public Library's Computer-Assisted Reference Center (CARC) that examined patron's evaluations of their online searches and the search service provided. The relationship between user satisfaction and relevance, precision, and recall is highlighted, and suggestions for future research are offered. (40 references)…

Explores ways for librarians to improve search strategies in a globally networked computing environment. Discusses browsing versus more structured search strategies; thinking processes and information-seeking processes; supplementing the traditional reference interview with computer-based reference assistants; models for automating the reference…

This curriculum and instructor's guide were developed for adult literacy students to advance their literacy skills and prepare for the General Education Diploma exam using the information on the Internet via an online service. The report of the project that developed the curriculum describes the following project activities: computer technology…

This examination of the philosophy and objectives of academic library reference services provides an overview of the major reference approaches to fulfilling the following primary objectives of reference services: (1) providing accurate answers to patrons' questions and/or helping patrons find sources to pursue their research needs; (2) building…

This program plan for online reference service--the individualized assistance provided to a library patron using an online system--at California State Polytechnic University, Pomona, covers the areas of funding, eligibility for online services, search request eligibility, database eligibility, management of online services, reference faculty…

This study conducted at Texas A&M University compares two types of training approaches using ERIC SilverPlatter (ERIC SP). Education students received either: (1) a one hour training session on basic search commands and strategies, or (2) a four page instructional handout that described basic search commands, Boolean logic, and special…

An informal handbook for both the undergraduate and graduate student in education, this guide begins by briefly describing and explaining the card catalog, Library of Congress Subject Headings, Library of Congress Classification System, and the Dewey Decimal System. It then lists some of the more useful materials and reference works basic to…

Describes introduction of online information retrieval to high school seniors in a public school system. Highlights include background (hardware and software selection, choice of information utility, instructional objectives); database use; meeting curriculum needs; problems with print sources; online solutions; search strategies; requests for…

Describes a study undertaken by San Jose State University of business-related ready reference searches done at that library. The results suggest that within certain restrictions of patron questions, librarian training, search cost, and the database, ready reference online searches can be the most cost effective approach to providing business…

Addresses issues involved in implementing Out-Dial program at Pennsylvania State University Libraries, where the feasibility of using online catalog terminals to access external databases is undergoing evaluation. Placement of terminals and microcomputers, "ready reference" searching, vendors, training, cost-effective searching,…

Presents results of survey based on sample of 500 U.S. academic libraries which was conducted during spring and summer of 1984 to gather descriptive data on current status of online searching and to predict future trends. Four broad categories are covered: availability; search service characteristics; evaluation; future trends. (31 references)…

This article describes use of the InfoTrac system, a self-contained periodical reference system designed for in-library use that provides coverage of 900 general interest, business, management, and economic periodicals, at Indiana University (Bloomington). Discussion covers InfoTrac installation, InfoTrac and student interaction, system…

Until recently, the World Wide Web (WWW) public access search engines have not included many of the advanced commands, options, and features commonly available with the for-profit online database user interfaces, such as DIALOG. This study evaluates the features and characteristics common to both types of search interfaces, examines the Web search…