Reviews the developments of the 1960s that laid the groundwork for computer-assisted literature searching (CALS), the establishment of CALS as a major research tool in the 1970s, and the advent of end-user online CALS programs in the 1980s. The impact of CD-ROM products on librarians and students, future prospects, and global concerns affecting…

This paper reviews the progress made so far in the development and use of expert systems for library and information services in the areas of online information retrieval, including gateway software and intelligent front-ends; cataloging, including bibliographic utilities and machine-aided cataloging; abstracting; reference work; and indexing and…

Transaction-log data for total, author, title, and subject searches were collected for three semesters at Southeast Missouri State University to ascertain whether total searches, subject searches, and subject percentage of total searches have any predictive value for marshaling personnel resources for reference-desk service. Findings raise…

Many libraries are using co-browsing chat products to provide reference services to their patrons, whilst their patrons are online and using the internet. The concept of such an online service is highly desirable, but many libraries are concerned that they will never be able to afford such a system. This may have changed: Instant Messaging (IM)…

A survey of 317 faculty members at three institutions of higher education in western Pennsylvania was conducted to determine how online reference services and library automation affect the attitude of faculty toward several variables: (1) centralization or decentralization of online reference services; (2) willingness to learn to use and pay for…

Twelve online searchers in several reference departments in a major urban university library were interviewed to identify the criteria that are present in successful searches from the searcher's perspective. The study was designed to show that successful searching requires active participation by both the searcher and the patron throughout the…

The object of this study was to assess the value of teaching online searching techniques to undergraduate students for the completion of a specific assignment in a human biology course, both as a research tool and as a means of supplementing the limited holdings of primary medical literature in a small college library. Students were divided into…

This guide provides step-by-step instructions for the end user for searching the ERIC database on CD-ROM using the Dialog OnDisc software. Topics include: (1) preparing for the search by analyzing the information need; (2) beginning the search and selecting a search option; (3) modifying the search; (4) displaying the records; (5) printing all…

This literature review selectively covers material on end-user searching published between 1971 and 1988. The first section discusses end-user search systems--e.g., multipurpose systems developed for end-users, simplified versions of traditional systems, gateway systems, and CD-ROM versions of databases. This section also discusses the complexity…

The author discusses the types of online databases useful to technology educators and other applications of online technology. He briefly describes (1) search techniques, (2) equipment requirements, (3) costs, and (4) various information services. (CH)

Discussion of library reference work that may be suitable for use of expert systems focuses on (1) information and literature searches, and (2) requests to interpret bibliographic references and locate items listed. Systems and computer-assisted instruction modules designed for information retrieval at the University of Waterloo Library are…

Fifty-five Association of Research Libraries member academic libraries were surveyed to determine trends in use of commercially available online numeric databases. Databases searched, searchers, users, publicity, library role in relation to numeric databases, and librarians' attitudes toward and knowledge of databases are examined. The…

Use of online bibliographic databases as ready-reference sources was evaluated in five-month study at three reference areas in University of Arizona Library. Equipment and training requirements were analyzed, and statistics were collected on databases searched, costs per search, question type, and patron and staff reactions. Ready-reference…

Describes some of the most active school library programs for introducing elementary and secondary school students to online searching. Highlights include searches performed by librarians and students; skills acquired by students (search strategy, choosing appropriate databases, accessing information online); frequently searched databases; and…

Reference librarians will find numerous opportunities for effective patron referrals on the Internet. This paper describes selected sites from organizations, academic departments and the private sector which offer useful information on psychology. The sites included are chosen for their uniqueness, credibility, and usefulness. (Author)