Reports on comparison of costs of manual versus computer reference service at Deerfield Public Library (Illinois) and Houston Public Library. Costs for online services, equipment, searches per database, salaries, reference books, business reference subscriptions, periodicals, and labor are included. Unknown costs and time involved to answer…

This comparison of online searching cost figures from several of North Suburban Library System's public libraries notes search costs for 1984, average costs for public library computer searches, cost discrepancies, barriers to integration of online searching as a reference tool, searching data, and philosophical decisions. (EJS)

Describes the availability of databases held on DIALOG, ESA-IRS, and DATA-STAR. Database overlap among the systems, prices, database contents, and data transmission costs are addressed; and results of a search of the ENVIROLINE database on each system are presented. The appendix lists subjects referenced on each system and compares database…

Discussion of financing database searching in the public library examines the role of the public library in providing access to information; costs of online services; and user fees. Techniques that a library can use to control online services and deliver them at a minimum cost are suggested. (eight references) (MES)

Examines online searching done for public libraries during October 1984 at The System Reference Service of the multitype North Suburban Library System. Highlights include total requests searched online, total public library requests searched online (by subject category), samples of successful and unsuccessful public library searches, databases…

Describes how the Swift-Current Comprehensive High School (Saskatchewan) library computerized to create an online catalog, provide access to remote databases, and acquire CD-ROM reference systems. Objectives, hardware and software selection and costs, implementation, and evaluation are discussed. Seven references are listed, and a directory of…

A survey of 121 academic libraries examined five general areas of CD-ROM use: (1) user and librarian acceptance; (2) impact on the printed source; (3) cost; (4) assistance and maintenance; and (5) user confusion with multiple computer resources. A copy of the questionnaire is appended. (12 references) (MES)

Describes how the Computer Database Advice Centre (CDAC) at Ealing College of Higher Education identifies potential user groups, assesses their information needs, and formulates demonstration seminars. Included is a preliminary evaluation of CDAC performance and usefulness, which is based on the demand for seminars and a user questionnaire. Costs…

Six essays addressing the provision of online search services in academic libraries highlight passing on costs, academic library turf, current and future funding (on and off campus), a healthy competition, the future role of libraries, charges to users, end user searching, and online information. References are provided. (EJS)

Use of online bibliographic databases as ready-reference sources was evaluated in five-month study at three reference areas in University of Arizona Library. Equipment and training requirements were analyzed, and statistics were collected on databases searched, costs per search, question type, and patron and staff reactions. Ready-reference…

Discussion of technological developments in library reference services focuses on contributions of the H. W. Wilson Company and highlights CD-ROM technology. Topics discussed include online access; menu-driven systems; CD-ROM hardware and software concerns; user response to CD-ROM; quality control of databases; pricing considerations; and future…

Examines two databases--MEDLINE and ABI/INFORM--as currently implemented on laserdisk, commercial systems, and local time-sharing in the University of Pennsylvania libraries. The direct costs to the library of installing and operating the three formats are analyzed, and costs and benefits to users are discussed, including comparisons of the…

Reviews experiences with online searching at the Nazareth College library. Topics discussed include user expectations; actual and perceived search quality; the impact of laser printers; growth in online searching; increases in other reference services; the use of CD-ROM technology; and costs and pricing policies. (LRW)

Discusses the use of the Internet for ready reference and considers limitations, reference policy, and cost issues. Highlights include general reference sources; database searching on the Internet; Gopher; bibliographic control and access to Internet resources; personnel issues; and levels of service. (Contains 30 references.) (LRW)

The focus of this collection of papers about library reference service is on the community outside the library, rather than the special populations served within it. "Conflicts in Value Systems" (Allen B. Veaner) is an overview of the major conflict areas facing the library profession today. "Reference Services for Off-Campus…