Supporting performance objective 44 of the V-TECS (Vocational-Technical Education Consortium of States) Secretarial Catalog, both a set of student materials and an instructor's manual on taking sales orders in person are included in this packet. (The packet is the first in a set of three on performing clerical activities--CE 016 948-950.) The…

This curriculum guide is designed for 11th- and 12th-grade students or for adults who are interested in pursuing a career in the financial institution field. It can be used as a stand-alone curriculum for an entry-level career as a customer service/account representative. The guide consists of four units of instruction. Each unit contains some or…

Describes a simulated model office to replicate various insurance occupations set up in Greenfield High School, Wisconsin. Local insurance agents and students from other disciplines, such as distributive education, are involved in the simulation. The training is applicable to other business office positions, as it models not only an insurance…

Through observation of actual office practice, desirable attitudes, personal traits, and characteristics were discovered to be of paramount importance in the acceptable office employee. (CH/Author)

This study examined the extent to which high school office occupations students developed job-related reading skills, particularly proofreading, verifying, and comprehending detail. The study revealed definite weaknesses in development of these skills required for effective job performance. (SK)

According to responses from 306 of 750 administrative support personnel, 126 used presentation graphics software, mostly PowerPoint or Harvard Graphics; 51.7% received formal training and 48.3% informal training; those with formal training used significantly more features of the software and produced more materials. (SK)

This research proposes a Web-based version of a lean office simulation game (WeBLOG). The game is designed to be used to train lean concepts to office and administrative personnel. This group belongs to the frequently forgotten side of a lean enterprise. Over four phases, the game presents the following seven lean tools: one-piece flow,…

This competency-based shorthand I curriculum is organized into 19 learning units composed of 1 or 2 competencies. For each learning objective, a student competency sheet is provided with the following information: unit number and title, competency statement, performance objective, list of learning activities, and criterion evaluation. Where…

Developed through synthesis and review of existing task analysis literature, this guide lists tasks expected to be performed by workers in four business and office occupations and presents information for incorporating these tasks into secondary and postsecondary competency based educational programs. Task listings are presented for the following…

THIS DOCUMENT IS A LISTING IN TABULAR FORM OF THE VARIOUS OCCUPATIONAL PROGRAMS, BOTH IN OPERATION AND PLANNED, AVAILABLE IN ILLINOIS PUBLIC AND PRIVATE JUNIOR COLLEGES. THE PROGRAMS ARE ARRANGED IN FIVE LARGE GROUPINGS--(1) INDUSTRIAL AND ENGINEERING TECHNOLOGY, (2) BUSINESS, SECRETARIAL, AND DATA PROCESSING, (3) HEALTH OCCUPATIONS, (4) PUBLIC…

Intensive Business Training in Mississippi is designed to prepare students for immediate employment in secretarial and clerical jobs in a business office. It includes the learning and mastering of office procedures and techniques, with emphasis on depth and practice of putting basic office skills into vocational experience and practice. The two or…

The findings of interviews in 30 selected business organizations indicated that there are job opportunities of an office-clerical nature for low-achieving students. (Author)

Areas within the communications frame-work that many of us need to shore up" are concepts concerning communication, listening as a tool of communication, word power and the importance of word choice, and small-group communication. (Author)

Intended for early school-leavers of all population groups in South Africa, this publication provides basic information on post-school pre-tertiary training. (This training is outside the normal school context and before a Standard Ten or senior secondary school level has been obtained.) Chapter I describes training institutions and schemes and…