A workbook, designed to introduce students to office occupations, this manual provides general information about office-clerical positions and outlines the education and training necessary to enter the field. Part One, "What Are Office Occupations?" contains chapters on the careers of typist, file clerk, payroll clerk, stock clerk, office machine…

This international collection of essays brings together two important and growing areas of research and debate: the sociology of gender relations in the workplace and the expanding body of interdisciplinary research into the design of computer systems. Feminists, computer scientists, and sociologists explore the impact of gender relations upon…

This report summarizes the findings of a study on stress management training in the modern office. It identifies the training needs arising from the modernization of the office environment and the consequent stress experienced by staff, reflecting both the experience of change and the demands of the information technology (IT) environment. The…

A study was conducted to determine the impact technology would have on the developing scenario of a competitive market for the training and retraining of both the unemployed and employed. The objective was to identify the perceptions of employees concerning technology and the effectiveness and efficiency of office technology training. The study…

The document presents the final report of a study to measure and compare the satisfaction and satisfactoriness of office employees 18 months after graduation from model office, cooperative office education, and office procedures courses. Differences among the three programs on a number of job- and education-related variables were also…

Stating that employers consider the nontechnical aspects of office work to be as important as work competence, the author lists 12 nontechnical qualities that business teachers should place greater emphasis on, such as new terminology, new devices, communication skills, decision making, personal and professional characteristics, responsibility,…

Discusses a study of the qualities and skills that are common to both word processing and data processing personnel. (JOW)

Employers' perceptions of beginning office workers' problems include lack of knowledge about the labor market, inability to assess personal qualifications and skills, unrealistic occupational aspirations, use of interview techniques, interpersonal relations and work attitudes, and lack of knowledge about those personal qualities and factors…

The objective of this study was to describe machine transcription in measurable terms for volume of keyboarding, materials handling, error correction, referencing activities, unit operation, and proofreading tasks. Descriptive statistics from the observation of 23 word processor operators are given. The observation device and its implications for…

This student activity kit consists of a programmed, self-instructional learning guide and an accompanying instructor's manual. Provided in the student guide are materials dealing with the following topics: word processing careers, local job demands for word processing workers, the history of word processing, work production, electronic…

The bulletin defines cooperative office work experience as an educational program, involving a working relationship between the school and the employer, which prepares students for selected office occupations. The benefits of providing work experience for students while still in high school and suggestions for implementing such programs are…

In 1980, a study was conducted to determine the current status of word processing (WP) in Illinois in order to suggest ways to improve curricula in Illinois postsecondary schools. The study involved: (1) soliciting and evaluating WP textbooks and course materials from 9 textbook publishers; (2) requesting information from 14 WP manufacturers and…

The author states that a systems approach to office work consists of combinations of people, processes, and equipment in subsystems of communication, processing, and storage. To complement advanced office technology, workers need education in such competencies as reprography, typewriting, records management, and human relations. (MF)