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Peer reviewedChappell, Neena L.; Novak, Mark – Gerontologist, 1992
Tested the buffering hypothesis that negative effects of stressors (measured as burden, burnout, and perceived job pressure) on nursing assistants (n=245) in long-term care institutions are moderated by social support (at work and external to work). Buffering hypothesis was not confirmed, though some support for a main effects view was found.…
Descriptors: Burnout, Foreign Countries, Job Satisfaction, Nurses Aides
Peer reviewedNovak, Mark; Chappell, Neena L. – International Journal of Aging & Human Development, 1994
Examined burnout among nursing assistants (n=245). Found that both stressor and appraisal variables influenced feelings of burnout. Stressor variable, frequency of disturbing patient behaviors, best explained feelings of reduced Personal Accomplishment. Appraisal variable, reaction to patient behaviors, best explained Emotional Exhaustion. Found…
Descriptors: Burnout, Cognitive Processes, Employee Attitudes, Foreign Countries
