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McKinnon, Cole; Capone, Martha – 1999
Woburn Nursing Center (WNC), a private nursing home owned and operated by Salter Healthcare Services (SHS), developed an integrated, comprehensive staff development program and handbook. A literature review focused on staff needs, responsible agent, and handbook development. The following activities were undertaken: a review of ERIC documents,…
Descriptors: Allied Health Occupations Education, Cooks, Dietitians, Housekeepers
McKinnon, Cole; Friberg, Laura; McKillop, Linda; Walsh, Marsha – 1999
With an increasingly smaller base of potential employees in long-term care facilities, especially Certified Nursing Assistants (CNAs), and an increasingly larger population of elderly persons needing their services, Salter Healthcare Services in Massachusetts has developed plans for retaining CNAs. Although the Salter Corporation has been…
Descriptors: Allied Health Occupations Education, Change Strategies, Continuing Education, Employer Employee Relationship