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Becker, Marion1
Bowers, Barbara1
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Bowers, Barbara; Becker, Marion – Gerontologist, 1992
Examined work of the nurse's aides (NAs) through observation and in-depth interviews with 30 NAs. Found efforts of NAs were clearly focused on getting work done well enough to stay out of trouble and decisions with implications for quality of care were often driven by whether NAs would be reprimanded by supervisors or ostracized by peers.…
Descriptors: Job Performance, Nurses Aides, Nursing Homes, Organization