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Direct linkThi Thuy An Ngo; Gia Khuong An; Phuong Thy Nguyen; Thanh Tu Tran – Journal of Information Technology Education: Research, 2024
Aim/Purpose: The main goal of this study is to investigate the factors affecting students' satisfaction and continuous usage of ChatGPT in an educational context, using the Expectation-Confirmation Model (ECM) as the theoretical framework. Specifically, this investigation focuses on identifying how user expectations, perceived usefulness, and…
Descriptors: Student Satisfaction, Learner Engagement, Sustainability, Artificial Intelligence
