Organizations around the globe are struggling to engage and retain employees. Moreover, higher education institutions across the United States face challenges in the quest for student recruitment and retention strategies. A university in the Southeastern portion of the United States ("the University") has experienced a decline in student…

This study focused on the impact of socioeconomic status through the experiences of telecommute workers from a healthcare insurance provider. The aim of the study is to analyze the influence these factors impose on personal growth in the job role of a telecommuting worker through the eyes of Texas telecommute workers in the healthcare industry.…

The landscape of adult learning is dynamic and malleable. Advances in technology and ease of digital access globally has changed how adults learn. This qualitative descriptive study explores digital narratives, (digital storytelling or DST) in corporate settings across the United States. Specifically, how employees from corporate settings describe…

This qualitative action research study investigated employee reactions, motivations, and perspectives toward employer-sponsored diversity training programs. Through a qualitative exploratory case study, this research study explored the perceptions of how a diverse sampling of people individually, negotiate identities in corporate and education…

This dissertation presents three separate studies related to the experiences of university professional staff, including their work stress and relationship to undergraduate students. Findings from these studies show that professional staff are well-positioned to act as institutional and empowerment agents (Stanton-Salazar, 2011) on behalf of…

This dissertation was designed to provide current information on the job satisfaction and organizational commitment of those identifying as women of color working in offices of academic testing. Faced with systemic oppression due to race and gender, women of color have opted in to a profession that is viewed by some as a threat and barrier to the…

The purpose of this study was to evaluate the employee satisfaction rate and factors and influences on satisfaction among employees who work in IT Departments of healthcare organizations in the United States. Specifically, I explored the relationship between the organizational influences (organizational trust, sense of belonging, compensation, and…

In the United States, only fourteen percent of inmates participated in educational classes, and less than seven percent participated in vocational training as stated by Coop and Bales (2018). The purpose of this qualitative case study was to explore the perceptions of correctional staff about the vocational training programs Black or Brown…

This study examined the development of a mentor identity among college and university registrars. In addition to participant-created timeline documents and resumes, two semi-structured interviews were conducted with seven college or university registrars from various types of institutions in the United States. The transcripts were analyzed and a…

This study investigated the relationship between communication satisfaction and employee engagement among remote higher education enrollment counselors. Quantitative methodology implemented through survey research was used to gather data from employees at member schools in the Christian Adult Higher Education Association (CAHEA), which included…

Nurses play a vital role in the healthcare industry. It is important to understand factors that shape their involvement and job satisfaction, leading to enhanced patient care and retention. It was not known whether there is a relationship between involvement, commitment, productivity, and job satisfaction in nurses in acute care hospital settings.…

Low-wage compensation for employees has far-reaching adverse implications in the work environment. This qualitative exploratory case study explored the influence of low wage compensation on employee motivation in a higher learning institution in the state of Mississippi. The problem addressed was the impact of low wages on employee motivation in…

In August 2020, California Governor Gavin Newsom announced that all schools would be on distance learning if their county COVID-19 cases were too high. However, one district, Lucerne Valley Unified, wanted to get their elementary students back to in-person instruction and not experience a considerable amount of learning loss. So, the district…

This study stemmed from the need to develop an instrument for assessing the characteristics of an organization in terms of internal consistency of leadership behavior, interaction-influences between colleagues, communication processes, and employee motivation in institutions of post-secondary education. Commonly used surveys for educational…

This research explored the use of a cognition primer to increase the perception of applicability of Motivational Interviewing for child welfare workers. Andragogy informed the need for cognition priming as a way to increase participants' receptiveness to training by making it more applicable to their direct practice. The theory of implementation…