Purpose: The aim of this paper is to identify the main social competencies that future engineers need to become recognized professionals. In the paper the key competencies for contemporary engineers are examined and the focus is given on the importance of social competencies for professional development. A competency research model is developed…

Following continued search for reasons on the inability of African nations to realize appreciable economic development through education, the researcher investigated the influence of cultural environment on management in industry. Because input/output measures of productivity are not easily measured in education, the industry was used, hoping that…

Higher Education Support Personnel support the faculty in fulfilling the mission of America's colleges and universities. Rarely studied, these personnel include position classifications such as support/service professionals, technical/paraprofessionals, clerical and secretarial, service/maintenance, and skilled crafts. The support/service…

Purpose: Employees' work in innovation processes generates ideas, but more often it serves to create conditions so that new products or services can be effectively produced or delivered. Self-organizational activities involve proactively handling new possibilities, unexpected situations, problems or tasks. The aim of this paper is to provide…

We develop a model in which cognitive and affective trust in the leader mediate the relationship between leader behavior and team psychological states that, in turn, drive team performance. The model is tested on a sample of 191 financial services teams in Hong Kong and the U.S. Servant leadership influenced team performance through affect-based…

Hybrid treatment models within prisons are staffed by both criminal justice and treatment professionals. Because these models may be indicative of future trends, examining the perceptions of prisoners/participants may provide important information. This study examines the perceptions of male and female inmates in three prisons, comparing those in…

This paper aims at testing a conceptual model connecting variables of the internal and external work environment to ITES/BPO employee turnover. Based on the gaps identified from the literature that no single model explains in a comprehensive way as to why, people choose to leave and the lack of turnover studies on call centers located in India.…

Purpose: Departing from the Job Demands-Resources (JD-R) model, the paper examined the relationship between job demands and resources on the one hand, and employees' evaluations of organizational change on the other hand. Design/methodology/approach: Participants were 818 faculty members within six faculties of a Dutch university. Data were…

This exploratory study examined the elements of a coaching model based on the best practices that first focus on providing managers with the ability to develop workers and increase productivity, before using existing models that only support the process of managing workers, when it becomes apparent that the worker is not meeting expected…

Since 2008, Victoria University (VU) Library has employed 20 or more Student Assistants annually who work on a casual basis for up to 12 hours per week during terms/semesters to staff the Library in Study Hall mode (where there is self-service access to PCs and collections and limited staff assistance). This initiative appears to have been highly…

Three leading corporations, the Ritz-Carlton, Accenture, and Healthcare Corporation of America, were examined to see how they handled problems that also were faced by school districts. Their strategies for recruiting and retaining employees, measuring performance, and providing professional development differed significantly from those of most…

A multidimensional model of career success was developed aiming to be more inclusive than existing models. In a first study, 22 managers were asked to tell the story of their careers. At the end of each interview, idiosyncratic career success "construct ladders" were constructed for each interviewee through an interactive process with the…

The foundation for a successful college is framed by both institutional values exhibited in its mission, culture, structure, and organization and the way the college implements these values. Thus the college's institutional values must be real and respected. As Schein (1996) would say, these institutional values must be some of the things that…

The traditional lifelong organizational career model no longer remains relevant for many workers, particularly those active in the knowledge economy. Instead these workers are claimed to pursue boundaryless and protean careers. This paper explores management and IT consultants' experiences and perceptions of career mobility in the UK and the USA.…

Organizational tolerance of sexual harassment has been repeatedly touted as an important antecedent of sexual harassment. Yet, not much is known about the antecedents of perceptions of organizational tolerance. Based on theories from the sexual harassment, organizational justice, and psychological climate literatures, individuals were hypothesized…