Organizational commitment is a major determinant of organizational effectiveness and desirable employee attitudes and behaviours. Highly committed academic staff are the backbone of universities since they play an important role in the success of their institutions. This study investigated factors associated with organizational commitment among…

Change initiatives in higher education are frequently guided by an institutional change management program which provides employees with a framework and set of skills to better understand problems and facilitate change at the organisational level. In this paper, we explore employee perceptions of Six Sigma as a tool for facilitating change at one…

This paper investigates the dynamics of student enrolment in the Syrian private higher education sector. The paper adopts a system dynamics approach, to construct suitable simulation models that could be used to examine the complex and dynamic interactions between student flows, staff ratios and investments in plant and facilities. The study…

Purpose: The purpose of this article is to present the experience of a Central American university that has been successfully advancing an educational model focused on sustainability for over 25 years. Many universities in industrialized nations are assuming a more active role in promoting sustainable development, while in emerging countries,…

Building on a theoretical framework that links characteristics of individuals and their work settings to organizational commitment (OC) and citizenship behavior, this study considers why faculty may be disengaging from institutional service. Analyses of survey data collected from a state system of higher education suggest that job characteristics,…

Higher Education Support Personnel support the faculty in fulfilling the mission of America's colleges and universities. Rarely studied, these personnel include position classifications such as support/service professionals, technical/paraprofessionals, clerical and secretarial, service/maintenance, and skilled crafts. The support/service…

Recent empirical evidence suggests that the updated DeLone and McLean's information systems (D&M IS) model can identify the determinants of success of online communities in terms of member loyalty (Lin and Lee 2006). This study is similarly concerned with the challenge of identifying the determinants of success of online communities, but it…

Tests empirically a model of the relationships between social accounts, appraisal of actions (perceptions of fairness and attributions of responsibility) and two reactions to untoward actions (anger and approval). Suggests that the influence of social accounts on employees' anger and disapproval is mediated by perceived fairness and…

Discusses the development of a pragmatic model of the writing process in the workplace, focusing on the importance of "drafting" as part of that process. Discusses writers' attitudes about drafting and the structures of the workplace that drafting has to accommodate. Introduces a drafting model and discusses results of using this model…

Reviews literature on employee feedback-seeking behavior and the literature on information seeking by organizational newcomers. Highlights the various motives that affect the decision of whether or not to seek information. Offers an integrated model of antecedents, dynamics, forms, and outcomes of employee information seeking. Concludes with…

Addresses the issue of retention of young professionals in college admission, suggesting a program whereby staff members from different enrollment service offices switch jobs for various periods of time. Results of one such program indicated that retention, career development and the overall relationship among enrollment services staff were aided.…

The relationship between perceptions of pay level, pay equity, personal input, job demands, other rewards, and pay satisfaction was examined in a sample of 101 university teachers. Results offer partial support for Lawler's (1971) model of pay satisfaction. (Author/TE)

Reviews theoretical work on emotional communication and burnout, concentrating on the Empathic Communication Model of Burnout. Tests hypotheses with a sample of workers who provide services to the homeless. Suggests that the moderating variables of job involvement, organizational role, and attitude about service recipients influence the impact of…

Assesses strategies employees use to express upward dissent within contemporary organizations. Indicates that employees used direct-factual appeal, repetition, solution presentation, circumvention, and threatening-resignation strategies for expressing upward dissent. Provides support for the exit-voice-loyalty model (and subsequent revisions) of…