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Lusby, Linda A. – 1992
This document examines the underlying rationale for the development of a global approach in consumer studies. The concept of consumer ethics is discussed and the consumer decision-making process is placed within an ecosystem perspective of the marketplace. The model developed introduces educators, marketers, and consumers to a more global…
Descriptors: Consumer Economics, Consumer Education, Decision Making Skills, Ecology
Lindsay, Jamie Eleaitia Mae – Online Submission, 2005
Six Sigma is an organization wide program that provides common set of goals, language, and methodology for improving the overall quality of the processes within the organization (Davis & Heineke 2004). Six Sigma main concern is for the customer. What will the customers want? Need? Six Sigma has a model that helps Sigma get implemented DMAIC model…
Descriptors: Total Quality Management, Quality Control, Satisfaction, Management Systems