A recently developed cost-effectiveness model for on-line retrieval systems is discussed through use of an example utilizing performance results collected from several independent sources and cost data derived for a recently completed study for the American Psychological Association. One of the primary attributes of the model rests in its great…

Describes an empirical evaluation that investigated the criteria by which designers of human-machine systems evaluate design information. Professional designers of nuclear power plant control rooms rated hypothetical information search questions in terms of relevance, importance, cost, and effort based on Rouse's model of information search…