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Direct linkCallicott, Katie; Leadbetter, Jane – Educational Psychology in Practice, 2013
Inter-professional supervision combines the social processes of supervision and multi-agency working: both complex and often poorly understood processes. This paper discusses the first author's research of inter-professional supervision, involving an educational psychologist (EP) supervising another professional and complements the recently…
Descriptors: Investigations, Performance Factors, Educational Psychology, Supervisory Methods
Bontis, Nick; Richards, David; Serenko, Alexander – Learning Organization, 2011
Purpose: The purpose of this study is to propose and test a model designed to investigate the impact of job characteristics, employee satisfaction, and information sharing on two key indicators of quality service delivery, such as worker perceptions of their efficiency and customer focus. Design/methodology/approach: During the project, 9,060…
Descriptors: Knowledge Management, Employee Attitudes, Telecommunications, Job Satisfaction
