The train-the-trainer model has great potential for expanding information literacy programs without placing undue burden on already overextended librarians; it is surprisingly underused in academic libraries. At the University of Kentucky, we employed this model to create a new information literacy program in an introductory biology lab. We…

The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

Eighteen scholarly papers and twelve abstracts comprise the content of the fourteenth annual Brick and Click Libraries Symposium, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship.…

Given the many changes in our students and their study and research practices, libraries are finding it necessary to seek new ways to reach these students. The Undergraduate Library at the University of Illinois at Urbana-Champaign created a new model to do so. Librarian's Office Hours are a hybrid of reference and instructional services that…

Provides a model for librarians to expand their traditional teaching roles in order to reach users outside the library building. Describes the development of a series of modules designed to teach users how to do research on the Web based on experiences at Widener University, and considers future possibilities. (Author/LRW)

Offered as an alternative to the search strategy model for bibliographic instruction, the approach to library instruction in psychology which is described involves analysis of the natural structure of the research literature. An example using Festinger's theory of cognitive dissonance is presented. Twelve references are cited. (EJS)

Discusses the need for a new model for subject access to government information in academic libraries as a result of the growing influence of supranational organizations. Highlights include the World Trade Organization (WT); ruling under transnational economic agreements such as the North American Free Trade Agreement (NAFTA); private sector…

Describes a study that investigated the information-seeking behavior of users searching a card catalog and a comparable online catalog. The purpose was to explore whether a theory of human remembering, retrieval by reformulation, might be useful in explaining search behavior in bibliographic databases. (61 references) (CLB)

Explores the significance of expert system design for library reference services and library education, focusing on model logic and modeling for query analysis. The approaches of some graduate library schools are reviewed. Appendices included a decision-support module, a reference module component, and a typology of queries and reference tools.…

Presents preliminary findings of a study that developed descriptions of the behaviors and underlying cognitive processes observed during information retrieval interactions. Data from talk-aloud protocols and postsearch interviews from users of online public access catalogs in academic libraries are examined. (20 references) (LRW)

Discusses training for online searching and describes how librarians can use evaluation-based methods to teach end users how to produce quality search results. Topics discussed include teaching end users to ask appropriate questions, teaching needed analytical and technical skills, and teaching the use of a simplified search model. (17 references)…

Outlines a model to promote more effective interaction between reference librarians and science graduate students conducting literature searches in preparation for dissertations. The model uses a sequential set of search strategies: searching subject indexes, identifying reviews, searching for "ancestors," searching for…

Presents a taxonomy of 11 sources of information used during library and database searching based on observations of 49 searches in a variety of libraries and search situations. Three categories of sources are identified: those internal to the searcher, those created by the searcher, and those external to the searcher. (Contains 54 references.)…

Presents findings from four studies of the prevalence of multitasking information seeking and searching by Web (via the Excite search engine), information retrieval system (mediated online database searching), and academic library users. Highlights include human information coordinating behavior (HICB); and implications for models of information…

Discussion of the information search process (ISP) from the user's perspective focuses on a model of the ISP derived from longitudinal studies of high school and college students. Cognitive and affective aspects of the ISP are discussed, and their implications for future research are suggested. (31 references) (LRW)