In an Editorial in "Times Higher Education" (2009) extensive comment was given on the work of Furedi (2009) on the culture of complaint and the application to higher education of the consumer model. The discussion included many apparently strong criticisms of this use of the consumer model. "Higher Education Review" has itself published articles…

The influence of childbearing on a family's ability to accumulate assets is examined in this paper. The first section presents a theoretical framework for analyzing the evolving life-time process of asset accumulation. This model highlights the principal factors that determine life cycle paths of consumption, income, savings, and the time…

It is argued that colleges and universities need to understand the importance of customer service in student retention, particularly in a competitive marketplace. Customer service concepts that work in the private sector are seen as useful in higher education, and a model is proposed. (MSE)

This document examines the underlying rationale for the development of a global approach in consumer studies. The concept of consumer ethics is discussed and the consumer decision-making process is placed within an ecosystem perspective of the marketplace. The model developed introduces educators, marketers, and consumers to a more global…

This chapter introduces the key economic concepts, models, and methods that can help inform institutional research in higher education. (Contains 1 table and 9 figures.)

The introduction of Direct Broadcasting Satellites (DBS) in the United States sparked both government's regulatory development of domestic DBS services and the communication industry's efforts to implement a commercial DBS system. J. D. Slack's symptomatic causality and technological assessment models help to explain how these practices were…

The situation comedy (sitcom) as a televisual text specifically encourages one type of decoding through its own encoding. Through the reciprocity of encoding to decoding, feminist sitcoms accord a privileged position to the dominant code, while acknowledging deviance or opposition to it through a highly demarcated female subject position. Relying…