The book provides specific guidelines and step-by-step instructions for crafting collaborative agreements and for resolving conflicts using a proven seven-step conflict-resolution model: (1) the attitude of resolution; (2) telling your story; (3) listening for a preliminary vision of resolution; (4) getting current and complete; (5) reaching…

The model presented here is designed to chart the kinds of building level interaction between labor and management that may affect educational policy and programs. Several means of application and the problems associated with the model's theoretical design are discussed. (Author/IRT)

It is argued that to deal with conflict effectively in a college or university, it is necessary to be aware of the structural relationships and antecedent conditions that cause it, and to watch for early signs of trouble. Seven levels of conflict are identified and strategies for resolution are suggested. The importance of early intervention is…

The paper is an outgrowth of a Utah task force composed of school personnel and parents examining conflict in the individualized education program (IEP) process for handicapped children. An introductory section examines the history of parent-school relations, reviews the steps in the IEP process, and describes such conflict resolution strategies…

The grievance procedure in higher education and the problem of conflict resolution are approached from a multi-dimensional standpoint. Collective bargaining is presented as both an exacerbator of the litigious nature of college and university relations and as a formal vehicle for conflict resolution within academe. The need for extra-contractual…

Basic concepts of experiential learning theory are presented to assist camp directors in choosing knowledgeable staff and developing successful adventure programs. These concepts include assessment of learner (camper) readiness, activity sequencing, learning cycle, comfort zone, activity framing, task goals versus process goals, and five stages of…

To examine the dynamism and productive qualities of multicultural interaction, a chromosomal bivalency model was borrowed from the biological sciences. Dilemmas inherent in contact between cultures emerge from the sites of multicultural conflict. Understanding these dilemmas allows interactants to have insights into other cultures as well as into…

This booklet is intended to help parents and teacher activists think critically about the problem of violence in their schools and about how to respond. The booklet offers a framework for analyzing violence prevention programs that may already be in place in the schools, and it provides ideas for improving programs or starting new ones. The…

School-based, social problem-solving (SPS) training offers promise both for the prevention and remediation of social maladjustment of disabled children, with emphasis placed on social competence, social skills, and social problem-solving. Strategies for maximizing SPS skills acquisition include repetition, modeling, and role-playing. (CB)

Presents a model for using guidance in mild and serious conflict situations in the preschool classroom. Describes how classic conflict management techniques are used to make both parties equal contributors to a peaceful settlement through mediation, including guidance talks, self-removal, and class meetings. Discusses use of comprehensive guidance…

Education, the most visible of local government functions, is often the center of a societal climate in which the protection of individual rights is not only expected but also demanded. Governing boards and administrators must deal with conflict and bring about acceptable solutions. Since 1950 education has experienced a significant increase in…

Describes the use of a problem-solving negotiation model to resolve disputes under Part H of the Individuals with Disabilities Education Act and the need for formal education and training in problem-solving negotiation in early-intervention systems for children with disabilities. (Author/CR)

This book is the second of a three-volume series on conflict resolution for educational administrators. Following the introduction, the first three chapters discuss the following communication skills critical to communication--building rapport, listening and pacing, and chunking and problem solving. Chapter 4 provides a generic problem-solving…

This package of materials is designed to provide schools with information, suggestions, and activities that can increase awareness of the nature of conflicts, conflict-resolution strategies, and the management of conflict and crisis situations. It focuses on developing a positive school climate that enhances intergroup relationships, encourages…

When educators face the stress and strain in the classroom brought on by disruptive and difficult students, solutions are not always readily available. In this book, a model for identifying, managing, avoiding, and rising above conflicted relationships is presented. This how-to guide blends theory and research with tangible examples gathered from…