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Direct linkDavis, Monica; Fifolt, Matthew – Journal of Higher Education Policy and Management, 2018
Change initiatives in higher education are frequently guided by an institutional change management program which provides employees with a framework and set of skills to better understand problems and facilitate change at the organisational level. In this paper, we explore employee perceptions of Six Sigma as a tool for facilitating change at one…
Descriptors: Universities, Faculty Development, Professional Continuing Education, Statistical Analysis
