Children develop within a context, and the nature or dynamics of a child's context can change the trajectory of their development. According to Bronfenbrenner (1979), children are affected and are impacted by individuals within various systems or environments. One of Bronfenbrenner's ecological systems is the microsystem, in which children…

Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…

The article presents the replicable model of Curriculum and Community Based Academic Learning with Research, Action and Service (CCBALwRAS) through a framework of '2 Cs', the 'curriculum' and the 'community'. It puts forth a support strategy for participatory community-based interventions by formally inducting higher education institutions (HEIs)…

This dissertation in practice (DiP) was conducted to address the absence of a district-coordinated effort aligning Sustainable Development Goals (SDGs) and real-world project-based learning (PBL) with intentional community partnerships in Anaya Independent School District (ISD). The study aimed to develop a community outreach framework that can be…

This study aimed to examine the relationship between student engagement and student retention of adult learners at community colleges. The relationship between student retention and the five Community College Survey of Student Engagement (CCSSE) student engagement benchmarks (active and collaborative learning, student effort, academic challenge,…

Research on higher education community engagement (HECE) rarely places university or institutional voices in conversation with the community partners' voices. Boundary-spanning frameworks such as Weerts and Sandmann's (2010) for universities and Adams's (2014) for community partners help boundary spanners, but such models draw boundaries between…

In the contemporary digitalised knowledge society, work-integrated professional development is an important and continuous activity. Continuous professional development should preferably be a hybrid format, where academia collaborates with industry and the surrounding society in a multi-directed exchange of ideas. Continuous professional…

Although the scholarship of teaching and learning (SoTL) has been described as the signature pedagogy of educational development (a professional field focused on support for teaching and learning in higher education), there is little systematic evidence of the scale and scope of the SoTL support practices that centers for teaching and learning…

A practice that dates back centuries, apprenticeship is a workforce development model that has gained recent attention in the American higher education system. The researcher conducted a review of existing literature that included apprenticeships in higher education and other models of community college workforce development. Existing literature…

Retention and persistence models share common components such as student characteristics, institutional experiences, and academic and social integration. However, few acknowledge basic needs (e.g., food, housing, transportation) and belonging as essential to student success. In this piece, the authors discuss two gaps in these models that should…

In this response, we summarize the affirmations, extensions, and critiques of the framework for science communication training that we presented in Lewenstein and Baram-Tsabari (2022. How should we organize science communication trainings to achieve competencies? "International Journal of Science Education -- Part B: Communication and Public…

Background/Context: The Holistic Oasis for Parents' Education (HOPE) Program is an on-campus summer program designed to serve the whole student with a three-dimensional support model. Low-income, Black, and Hispanic parents experienced some of the most egregious effects of the COVID-19 pandemic, which reflects the demographics of one in three…

Purpose: This article aims to investigate the impact of the Lesson Study (LS) model on students' mathematics achievement and attitudes toward mathematics. Design/methodology/approach: The study employs a concurrent embedded design, a type of mixed methods design. Within this framework, a quantitative pretest-posttest control group…

This three-article format dissertation presents a comprehensive examination of the 2017 Community College Survey of Student Engagement (CCSSE), focusing on its measurement properties across diverse community college student populations. Study 1 centered on the validity of the internal structure of CCSSE. Exploratory and confirmatory factor…

The central challenge of social impact education within higher education is the lack of a shared framework to unify language and practice across an institution. One framework gaining popularity among Community Engagement Professionals (CEPs) is the Pathways of Public Service and Civic Engagement. The purpose of this basic qualitative study was to…