The difference between constructive and destructive conflicts may be traced to the way in which they are managed. Third-party help is often utilized to achieve constructive conflict management. This article describes two models for conflict management consultation. Five guidelines are given for constructive conflict management. (Author/JEL)

Describes a five-step method of conflict reduction suitable for use by practicing counselors. Presents the model in how-to-do-it fashion, supplementing it with illustrations. Describes reactions of eight counselors who used the model in 37 conflict cases. Presents responses of the persons involved in the conflicts. (Author)