Describes a simple six-step searching model designed to deliver good results without introducing complexities likely to confuse the naive user. The findings of tests that compared the results of the easy search model with expert searches are presented, and conclusions about end user training are discussed. (nine references) (CLB)

Discusses the problems associated with using connect time as the basis of user fees for searching numeric online databases, and proposes a methodology for user charge estimation based on query formulation and results. (87 references) (CLB)

Building on a prior investigation of users' formulations and needs in fiction, this study was conducted to determine dominant patterns in public library user-librarian search interactions. Based on analysis of 134 actual user-librarian conversations about fiction recorded under everyday library conditions in Danish public libraries in 1976, it was…

Provides an overview of the development and use of numeric databases, and of the evolution of user charging methods for all online information retrieval systems. The need to provide database users with advance estimates of charges is discussed, and a methodology for charge estimation is presented. (87 references) (CLB)

Describes a microcomputer-based software package, Online Search Tutor (OST), which is designed to teach users online bibliographic searching. Modeled on software previously developed for the European Space Agency Information Retrieval Services (ESA-IRS), OST includes a database of 600 bibliographic records which will simulate actual search…

"Mental modeling" refers to a student's ability to visualize or comprehend the information research process. This article reviews 50 years of changing conceptions of how we learn: behaviorist, cognitivist, and constructivist perspective; describes the application of three "mental models" to interactive technology; and discusses…

An environmental scanning system was developed by the admissions office of a graduate school of management in a small southeastern university. The school's strategic planning committee felt that it would be beneficial to acquire information concerning issues, trends, and possible events that might impact upon the school in the future and to…