Provides a concise overview of important conflict management concepts and strategies for those working in group settings. Presents a brief conceptual basis for understanding conflict and group memebers' behavior when in conflict, followed by specific recommendations for managing and making use of conflict in groups. (JAC)

This first paper in the intrapersonal skills series presents a conceptual model of intrapersonal skills. Intrapersonal skills are defined as those skills individuals need to possess and perfect in order to manage themselves, and as a prerequisite to interpersonal skills. It is noted that intrapersonal skills are concerned with lessening internal…