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Direct linkKankaraš, Miloš; Feron, Eva; Renbarger, Rachel – OECD Publishing, 2019
Triangulation -- a combined use of different assessment methods or sources to evaluate psychological constructs -- is still a rarely used assessment approach in spite of its potential in overcoming inherent constraints of individual assessment methods. This paper uses field test data from a new OECD Study on Social and Emotional Skills to examine…
Descriptors: Interpersonal Competence, Emotional Intelligence, Evaluation Methods, Student Evaluation
Peer reviewedBrochado, Ana – Quality Assurance in Education: An International Perspective, 2009
Purpose: The purpose of this paper is to examine the performance of five alternative measures of service quality in the high education sector--service quality (SERVQUAL), importance-weighted SERVQUAL, service performance (SERVPERF), importance-weighted SERVPERF, and higher education performance (HEdPERF). Design/methodology/approach: Data were…
Descriptors: Higher Education, Focus Groups, Measurement Techniques, Educational Quality
Ferrao, Maria – Assessment & Evaluation in Higher Education, 2010
The Bologna Declaration brought reforms into higher education that imply changes in teaching methods, didactic materials and textbooks, infrastructures and laboratories, etc. Statistics and mathematics are disciplines that traditionally have the worst success rates, particularly in non-mathematics core curricula courses. This research project,…
Descriptors: Foreign Countries, Computer Assisted Testing, Educational Technology, Educational Assessment
