Communicating effectively is seldom easy; it requires planning, effort, understanding, and follow-through. Communicating effectively in the tense atmosphere which often surrounds a crisis requires redoubled effort, greater understanding, and increased attention to proper planning. The presentations in this booklet deal with the needs of the media and the special communications requirements of a negotiations impasse or a strike. It examines other crises, such as that of an organized community protest of a particular decision. The materials are presented in the hopes that they will be of reference value to school boards faced with special communications problems. (Author)