Dialogues or "scenarios" are presented of the interviews conducted with enlisted men, personnelmen (PNs), and officers to gather data for the study of face to face interactions between PNs and the men they serve. Enlisted men and PNs from a wide variety of settings were asked to relate favorable and unfavorable situations that involved their professional interactions. They were then required to place the PN described within his particular office function. Enlisted men were asked to describe the purpose of the visit to the PN. Their responses were tape recorded and transcripts were produced. (The document includes 20 figures, an extensive bibliography, and relevant materials from the Los Angeles Police Department and three business firms.) (See also Volume 1, AC 008 621.) (Author/LY)