Purpose: With rapid industrialization and population growth in the urban and rural areas in India, the demand for public transport has risen sharply. In the fast changing scenario in the public transit sector, the role of a bus depot manager (DM) has also undergone substantial transformation. This paper aims to identify and gauge the…

Training supervisor at Citibank accepts role as manager and considers aim to increase corporate earnings through cost-effective training. Based on an address delivered at the First Annual Training in Business and Industry Conference in New York, New York. (DS)

Summarizes results of a project examining to what extent middle managers in education and industry have received job training and identifying the common principles underlying effective training. Although a higher proportion of industrial middle managers receive training than their secondary school counterparts, this training seems no more…

This first article in a series on a three-part process for the evaluation of training programs covers the "focus" phase, in which the evaluator establishes the extent and objectives of the evaluation. The following are included: Dramatization of a training program evaluation, the flow chart of the entire process, and a description of the…

Results of a survey of 50 organizations having a progressive attitude toward training indicated that a number of organizations had "career development" programs which included skill training as well as the perspective and knowledge needed to progress on the career ladder. (SC)

Describes the development of a training program for salespeople (trainees and managers) called Dimensional Sales Training (DST). It is noted that DST is designed to increase sales, build skills, and improve performance, while providing a systematic process of collecting data for measuring program effectiveness. (EM)

This last article in a series on a process for the evaluation of training programs covers the "implementation" phase. The article presents a dramatization of the decisions and actions involved in evaluating a supervisory training program, with a flow chart for the entire evaluation process and several rating figures. (MF)

Technological, social, legal, economic, educational and political advances have greatly affected the management of staff who have had to adapt to such developments as networking, the independence of educational institutions, income generation, compulsory competitive tendering, quality management and user consultation. This book is a guide to staff…

Discusses the influence of future changes in the demographics of working populations and the characteristics of the workplace on research, development, and policy for training systems. Analysis of changes indicates that there will be greater expectations that training programs will help maximize each person's potential. (Author/JS)

This paper describes a training management system developed by the Center for Development of Social Services. It is a set of practical, systematic procedures designed to manage and evaluate training programs. It is a complete model that meets the necessary criteria for competency-based training system. The system integrates the complex procedures…

Discusses the impact of new technologies and competitive management goals on the fast-changing training industry. Offers suggestions on implementation, such as fostering a supportive training environment, avoiding information overload, and helping employees manage change.(YKH)

The application of frontline management training in the community and health services (CS&H) industry in Victoria, Australia, was examined through interviews with managers of 11 user and 11 provider organizations in the public and private sectors. The study focused on the following topics: (1) the appropriateness of the Frontline Management…

These proceedings begin with the schedule, conference committee membership lists, and detailed agenda of the 1998 conference of the Academy of Human Resource Development, which explored the relationship between learning and performance. Presented next are papers grouped by the conference's 35 symposium topics, which are as follows: university…