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Netting, F. Ellen; And Others – Gerontologist, 1992
Long-term care ombudsman programs are charged with resolving complaints and solving problems of elderly persons in long-term care settings. Conducted content analysis of annual ombudsman program reports sent to Administration on Aging from 49 states in 1990. Found substantial variation in documented information at both state and local levels and…
Descriptors: Advocacy, Content Analysis, Long Term Care, Nursing Homes