Now in its sixteenth year, the "2024 Student Financial Services Benchmarking Report" has become a key component in our efforts to help institutions compare their key financial indicators against national averages and self-selected institutional peer groups.

The Student Financial Services (SFS) Benchmarking Report examines student financial services operations, including: unpaid student account balances; student accounts in collections; payment channels and methods; student refunds; third-party billing; and staffing and financial services operating budget.

The Student Financial Services (SFS) Benchmarking Report examines student financial services operations, including: unpaid student account balances; student accounts in collections; payment channels and methods; student refunds; third-party billing; and staffing and financial services operating budget. [For the 2021 report, see ED615270.]

Now in its thirteenth year, the "2021 Student Financial Services Benchmarking Report" has become a key component in our efforts to help institutions compare their key financial indicators against national averages and self-selected institutional peer groups. [For the 2020 report, see ED608471.]

This study considers socially stratified take-up of income-driven repayment plans among federal student loan borrowers with high-debt payment obligations. Qualitative analyses of borrower complaints from the Consumer Financial Protection Bureau are used to document borrowers' experiences of administrative burden in the federal loan repayment…

Now in its twelfth year, the "2020 Student Financial Services Benchmarking Report" has become a key component in our efforts to help institutions compare their key financial indicators against national averages and self-selected institutional peer groups. [For "2019 Student Financial Services Benchmarking Report," see ED608470.]

Now in its eleventh year, the "2019 Student Financial Services Benchmarking Report" has become a key component in our efforts to help institutions compare their key financial indicators against national averages and self-selected institutional peer groups. [For "2018 Student Financial Services Benchmarking Report," see…

The "2018 National Association of College and University Business Officers (NACUBO) Student Financial Services (SFS) Benchmarking Study" provides data on student accounts and loan receivables, student payments, credit balance refunds, third-party payments, staffing, and expenditures for student financial service operations in fiscal year…

In recent years, there has been strong bipartisan interest at the congressional level to require annual federal student loan counseling. Given this interest, and the National Association of Student Financial Aid Administrators' (NASFAAs') commitment to being an active, helpful partner in reauthorization discussions, NASFAA convened a task force…

Some of the biggest debtors in the twenty-first century are not small business owners or first-time homeowners, but rather university students who take out massive debt in the belief that it is an investment in their future. Like housing loans before the Global Financial Crisis, student loan debt is today being packaged and re-packaged into exotic…

The National Association of College and University Business Officers (NACUBO) "2016 Student Financial Services Policies and Procedures Report" illuminates a wide range of college and university financial service issues. The information collected through NACUBO's survey and presented here provides a window of insight into the activities,…

Now in its ninth year, the "2017 Student Financial Services Benchmarking Report" has become a key component in our efforts to help institutions compare their key financial indicators against national averages and self-selected institutional peer groups. This year's report provides the survey results of 397 institutions' student account…

The Student Financial Services (SFS) Benchmarking Report examines student financial services operations including: unpaid student account balances, student accounts in collections, payment channels and methods, student refunds, third-party billing, and staffing and financial services operating budget. [For "2015 Student Financial Services…

This report provides the results of the annual Student Financial Services survey. Data include average institutional student account and loan receivables, payment channels, credit balance refunds, third-party payments, staffing, and student financial services expenditures from FY09 to FY14. [For "2014 Student Financial Services Benchmarking…

This report provides the survey results of institutions' student account and loan receivables, payment channels, credit balance refunds, third-party payments, staffing, and student financial services expenditures from FY08 to FY13. [For "2013 Student Financial Services Benchmarking Report," see ED608489.]