This study explored the relationship between expanded information and referral (I&R) services and traditional reference services in public libraries in North Carolina. Results show librarians feel I&R services should be limited to those closely related to traditional reference services. Other I&R services typically provided by social…

Describes a study of secondary school library media specialists that was conducted to investigate the potential use of reference transaction measures. The use of the Reference Transaction Module is explained which used three different output measures: Transaction Analysis, Reference Completion Rate, and Transactions per Student. (LRW)

Discusses the results of a survey of school librarians in North Carolina conducted to determine the extent of CD-ROM and videodisk use and how they are changing the teaching of library, information, and research skills. CD-ROM and videodisk titles are listed, and recommendations for further study are suggested. The questionnaire is appended.…