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The Public Library Effectiveness Study: Final Report.
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Childers, Thomas; Van House, Nancy A. – 1989
This study investigated the construct of effectiveness as it applies to public libraries and developed a methodology that can be transferred to other types of libraries and organizations. The research team began by compiling a list of indicators that are commonly used to gauge library effectiveness within the areas of: (1) services access; (2)…
Descriptors: Evaluation Criteria, Evaluation Methods, Library Research, Library Role