In autumn 2012, the University of Birmingham launched FindIt@Bham, a Primo-based Resource Discovery Service, after a series of focus groups with students and staff to help determine its initial configuration and customization. This article presents the results from a large-scale online survey and focus groups that were conducted to poll users'…

This report is based on a series of presentations at the second CLIR Seminar on "Participatory Design of Academic Libraries," held at the University of Rochester's River Campus June 5-7, 2013. Participatory design is a relatively recent approach to understanding library user behavior. It is based on techniques used in anthropological and…

The New York State's School Library Media Program Evaluation (SLMPE) rubric provides a window of opportunity for a librarian to talk with his/her administrators about library program elements that may be out of the librarian's control. There are three areas of focus on the SLMPE Rubric: (1) Teaching and Learning; (2) Building and Learning…

As virtual worlds continue to proliferate globally, libraries are faced with the question of whether to provide information services to virtual patrons. This study, utilizing a mixed-method approach of interviews, focus groups, and surveys, represents one of the largest studies of virtual libraries attempted to date. Taking a holistic perspective,…

After providing access to over 100 video interviews conducted by a professor with notable entertainers and personalities from film through an institutional repository, an experiment was conducted to discover whether a larger audience could be gained by adding a subset of 32 of these videos to YouTube. The results, over 400,000 views, indicate that…

The study carried out at Makerere University and Uganda Martyrs University in 2010 aimed at providing strategies for enhanced distance learning library services in terms of convenience and adequacy. The study adopted a cross sectional descriptive survey design. The study revealed services provided in branch libraries in Ugandan universities were…

This review of Council on Library Resources (CLR) activities for 1990/91 begins with status reports on the following CLR managed projects: professional education, including the Academic Library Management Intern Program and CLR/Kellog fellows; bibliographic systems; science and engineering, including the CLR/National Science foundation Project and…

Ten law librarians, at one private and three academic law libraries, were studied to ascertain what types of reference services they provide to their patrons. The current model employed in public libraries today was used as the baseline against which to measure these legal reference services. This model employs five traditional categories of:…

Access to scientific and technical information is essential to the conduct of high quality research and development work. Indonesia's scientists and engineers in Government research institutes are generally not being well-served by their own libraries. The most serious deficiencies are: (1) inadequately trained library staffs, (2) lack of…

This symposium attempts to bring librarians and university presidents together, to alert the presidents to some of the conditions that have blocked librarians from more daring, and presumably more fruitful, cooperative ventures; to seek their understanding and concern for those considerations, and to elicit council, encouragement or discouragement…

This paper explores the potential for and progress of a gradual transition from a highly centralized model for cataloging to an iterative, collaborative, and broadly distributed model for electronic resource description. The purpose is to alert library managers to some experiments underway and to help them conceptualize new methods for defining,…

An answering device will help fill the gap in professional service during evening and weekend hours. The inexpensive system eliminates the drawbacks of having nonprofessional personnel answer inquiries phoned in to the library. (Editor)

If the effectiveness of campus library systems want to be viewed favorably by researchers in the academic community, the librarians must place more stress on user-oriented services and researchers must forego aspirations of information-self-sufficiency. (NH)

Responds to the suggestion that services provided by research libraries must adapt to changing research patterns. It is argued that research patterns need to be evaluated as well as described, and that research libraries must define their goals and relate activities to those goals as well as to current research patterns. (seven references)…

With today's relatively flat budgets, research libraries are finding their buying power further diminished by the hyperinflationary costs of library materials. Yet technology innovation, coupled with organizational restructuring, is enabling libraries not only to provide more high-quality information services but also to achieve unparalleled…