This article reports upon the assessment and research activities undertaken by a research group of faculty librarians at Hunter College regarding the perceptions, awareness, and usage of library services by non-librarian faculty members. Given the initial directive to measure faculty satisfaction with library services, the research group developed…

In response to a charge from the library administration, the Circulation Committee of the Harold B. Lee Library at Brigham Young University designed and implemented a thorough assessment of circulation policies. Using multiple assessment methods including surveys, focus groups, and statistical analysis, the committee determined that the…

Supporting the "Infrastructure Needs of 21st Century School Library Programs," also known as the Pennsylvania School Library Project, was a one-year project conducted in Pennsylvania to better identify and understand what stakeholders--teachers, administrators, parents, school and community leaders, and education associations--expect…

This article explores the closing of the Howard Ross Library of Management at McGill University, Montreal, Canada. We hypothesized that closing a branch library would result in a decline in the use of library services. We measured library service using circulation statistics, library instruction workshop statistics, and data from the online survey…

"ARL Statistics 2005-06" is the latest in a series of annual publications that describe collections, staffing, expenditures, and service activities for the 123 members of the Association of Research Libraries (ARL). Of these, 113 are university libraries and 10 are public, governmental, and nonprofit research libraries. Data reported by libraries…

The study describes the methodology of a comparative citation analysis, discusses the results of its application to the analysis of published works and student theses at a single research university and evaluates the findings as a background for the management of a university library collection.

This study examines perceptions of provosts from Canadian research-intensive universities regarding their institution's academic libraries. Interviews conducted with nine provosts explored how they perceive academic libraries in terms of alignment with institutional mission, how they envision the future of their libraries, and what they interpret…

An academic library that focuses on delivering a personalized service is examined within the context of the boutique library model. It is suggested that a critical success factor in adopting a personalized, boutique-style service is acquiring knowledge and insight of our users. This, together with appropriate evaluation, will assist with providing…

This paper presents research findings and design strategies that illustrate how digital technology can be applied as a tool for "hybrid" placemaking in ways that would not be possible in purely digital or physical spaces. Digital technology has revolutionised the way people learn and gather new information. This trend has challenged the…

It was early March 2008, and the author was only a few months from finishing her third year as an elementary school librarian. During the morning recess the school library was humming with the sounds of students. Suddenly, three students rushed in asking the author to help them find a silent-reading book for class. Looking at the clock and seeing…

Libraries need to weigh the benefits, usage, and cost-effectiveness of owning collections against seeking alternatives to deliver the information needed by customers. The University of Arizona Library investigated different approaches for meeting the research needs of East Asian Studies faculty and students under great pressure of physical space…

Libraries are responding to customer preferences for electronic research materials through the acquisition and management of these products. Electronic resources have significantly different characteristics than print resources when it comes to technical services management. This paper addresses aspects of a corporate research library's evaluation…

The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

The library's services to readers, collections, and publishing activities are briefly described. (PF)

The Portable Librarian'' concept consists of a reference librarian who goes from place to place throughout the library building offering assistance to the timorous'' and the confused.'' (NH)