The purpose of this paper is to show the growing use of the World Wide Web to answer questions in the public library from the perspective of a librarian at the Parsippany Public Library in Morris County, New Jersey. Discussion includes the following: information on Parsippany and Morris County; a brief history of the World Wide Web; uses of a…

This guide presents a series of articles which give pointers, hints, and examples of day-to-day development activities school librarians can use to hone their professionalism. The first of five sections describes ways in which librarians can provide professional service and lists some markers of professionalism. The second section presents one…

This study examined whether user satisfaction with library services is affected by certain objective and subjective librarian behaviors exhibited during the reference interview. A patron survey was conducted during July 1993 in three branches of Cuyahoga County Public Library, located in northeastern Ohio. The sample was determined by the patrons…

One hundred fifty academic libraries were surveyed to determine if professorial note photocopying services were a factor in any decline in use of reserve by faculty at their institutions. Eighty-six responses were received. While they did not feel that use of library reserve services were being jeopardized, respondents indicated a number of…

Womens' studies librarians' view that women should be represented at the center of library collections and services generates conflict in the United States academic library. An examination of the development of a women's studies research library in the Rutgers University Libraries System between 1970 and the mid-1990s reveals the bibliographic and…

Reprints four articles originally published between 1919 and 1967 in "Library Journal." Topics include changing ideals in librarianship, the changing nature of library work (Paul Dunkin), attracting adolescents to the library (Mary Hinant), and the social outlook of the librarian (Marilla Waite Freeman). A sidebar reviews the 1966…

Presents preliminary results of a survey that explored public library roles in the use of Internet/NREN (National Research and Education Network) services. Key issues are identified, including risks and barriers to network use, access, suggested services, professional association role, and committing resources; and recommendations to facilitate…

Discussion of problems in library reference services focuses on the influence of gender roles. A historical overview of gender roles in the development of American librarianship is presented that highlights stereotyped views of and attitudes toward women, which the author suggests still have influences on librarianship today. (17 references) (LRW)

Discussion of stress in library reference departments focuses on stress caused by CD-ROM reference tools. Topics discussed include work overload; nonreference duties; patron attitudes and behavior; staff attitudes; the need for proper staff training; and the need for library administrators to be sensitive to reference staff needs. (LRW)

Discusses results of a survey of factors influencing database use in public libraries. Highlights the importance of content; ease of use; and importance of instruction. Tabulates importance indications for number and location of workstations, library hours, availability of remote login, usefulness and quality of content, lack of other databases,…

The book "Double Fold" is an investigation into what its author Nicholas Baker, a novelist and essayist, terms as a deception of research libraries and their maintenance of books and newspapers, their paper collections. This book is a response to Baker's writings, based on the author's perspective as an archivist. The first chapter introduces…

Offers a new approach to evaluating reference librarians, as well as a new standard of evaluation based on a study of exemplary reference librarians that was conducted via electronic networks. Characteristics of exemplary reference librarians relating to attitude, professional skills, and interpersonal skills are described. (Contains 28…

Explores tour trends in academic Association of Research Libraries (ARL), specifically examining the prevalence of several tour formats, including guided, self-guided, and virtual Web tours. Results from a survey conducted in November 2000 include statistical information about tour administration, audience, and structure, as well as perceptions of…

Provides an overview of eight articles by Charles Bunge related to the reference environment that deal with attitudes of the reference librarian, planning and objectives for the reference department, interpersonal dimensions of reference interviews, stress and burnout, and ethics. (LRW)

Discusses reference librarians' dissatisfaction with their profession and the resulting negative attitudes toward library education, the professional literature, and the users. Teaching reference courses is suggested as a method of overcoming these negative attitudes. (Contains three references.) (LRW)