Many librarians evaluate local Interlibrary Loan (ILL) statistics as part of collection development decisions concerning new subscriptions. In this study, the authors examine whether the number of ILL article requests received in one academic year can predict the use of those same journal titles once they are added as library resources. There is…

In 1986, Constance Mellon found that 75 to 85 percent of undergraduate students experienced library anxiety as well as shame about their anxiety. Fifteen years earlier, Helen Block Lewis began her groundbreaking research in shame theory. This paper explores the affective components of library anxiety using the pioneering research of Constance…

Four librarians from Irish university libraries completed the U.K. Future Leaders Programme (FLP) in 2010. In this article they recount their experience and assess the effect of the programme on their professional practice and the value for their institutions. The programme is explored in the context of the Irish higher education environment,…

Western Illinois University Libraries has cut online serials subscriptions in the past 2 years. The librarians were guided by the statistics for downloads provided by the publishers of the journals. However, questions were raised by both professors and librarians regarding the exact meaning of the statistics. This caused the electronic resources…

A key area of debate within the public and academic library sectors across the world is use of physical space. Changing ideas about what a library should be, coupled with the growth of digital collections, has raised fundamental questions about how library buildings are used and the role of space in library services. Alongside these drivers is the…

This article describes a campus-wide customer satisfaction survey undertaken by the National Institute of Standards and Technology (NIST) Research Library in 2007. The methodology, survey instrument, data analysis, results, and actions taken in response to the survey are described. The outcome and recommendations will guide the library both…

This case explores various entrepreneurial initiatives introduced by Dr. Ron Dow, dean of libraries, at a private, research-extensive institution in the northeastern United States. The case serves as an example of how entrepreneurial ideas can be applied within educational contexts, specifically, the academic support context of the university…

Intranets can be crucial tools in fostering communication within an academic library. This article describes the successful implementation of an intranet wiki at the San Diego State University Library & Information Access. The steps involved with implementing, marketing, and supporting the MediaWiki software are described, and the results of a…

The reference collection traditionally rewards serendipity by presenting key resources in a compact group. At the University of Manitoba Libraries, reference collection space is at a premium and, increasingly, electronic versions of reference materials are selected for purchase. However, our space saving comes at a cost: Our patrons can't browse…

This author arrived at the Folger Shakespeare Library in 1981 kind of by accident, a DC public high school English teacher on hiatus from the classroom due to burying parents and birthing children. She was on her way back to that classroom, but the opportunity to work in the land of all things Shakespeare was too good to pass up, even though there…

An e-book usage survey was sent through departmental mailing lists to the graduate students, scientists and faculty members of the Chemistry Department and Biology Department of Indiana University, Bloomington (IUB). Several faculty members, scientists and graduates students from the Chemistry Department and Biology Department were also contacted…

"Research Library Issues" ("RLI") is a bimonthly report from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). This issue includes the following articles: (1) Celebrating 10 Years of ARL's Initiative to Recruit a Diverse Workforce (Mark A. Puente);…

Institutional repositories have been established by most university libraries but their level of success has varied. Determining what belongs in such repositories has been the subject of some discussion but research would suggest that a broader rather than narrower compass is a positive approach to adopt. By seeking out a variety of content types,…

In fall 2008, a collaborative partnership was formed between the libraries of two Indiana universities--Marian College's (now Marian University) Mother Theresa Hackelmeier Memorial Library, and the University Library at Indiana University-Purdue University Indianapolis (IUPUI). The authors discuss the digital nature of this collaboration, which…

Offering a separate, popular reading collection can be a valuable public service in academic libraries. Popular reading is also known as leisure reading, recreational reading, and reading for pleasure. These phrases are synonyms for an interest in reading bestsellers, mysteries, romance novels, biographies, graphic novels, humor, self-help, or…