The Bern Dibner Library of Science and Technology at NYU-Tandon School of Engineering adopted an assessment methodology that was central to the librarians' understanding of current environmental issues and their attempts to craft a better user experience. This method of gauging and analyzing occupancy revealed problem areas and was an invaluable…

In this study, researchers sought to capture students' authentic experience of finding books in the main library using a GoPro camera and the think-aloud protocol. The GoPro provided a first-person perspective and was an effective ethnographic tool for observing a student's individual experience, while also demonstrating what tools they use to…

The King Library in San José, California, is a unique combination of academic and public library. It serves the diverse populations of the City of San José and San José State University (SJSU). This article provides analysis of data collected in a study on the concept of "library as place" and SJSU students' sense of belonging toward the…

This report is based on a series of presentations at the second CLIR Seminar on "Participatory Design of Academic Libraries," held at the University of Rochester's River Campus June 5-7, 2013. Participatory design is a relatively recent approach to understanding library user behavior. It is based on techniques used in anthropological and…

Describes a two-part study of the research needs of graduate students at Georgetown University. The first part, conducted in May 2010, consisted of an online survey about students' research practices and opinions about the library. The second part, conducted in May 2011, consisted of focus groups with particular subsets of graduate students. The…

Sixteen scholarly papers and twenty abstracts comprise the content of the eighteenth annual Brick & Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the conference, portray the contemporary and future face of librarianship.…

The author maintains that the first concern of any library is to determine the information needs of the users it serves and to then consider technology to meet these needs rather than fitting library services to technological devices installed without information objectives in mind. (AA)

If our public libraries are to reach all our people, from the deprived and poor reader to the intelligent and highly trained. they must change their image, both structural and personnel, and must offer more and better services for all. (NH)

A user evaluation of library services and facilities revealed a dichotomy of the user population into director and non-director subgroups. (Author/PF)

This analysis of the demand for public library services in Franklin County, present and future, as the basis for the study's recommendations for future development of the public library system of the County, takes out in some directions new to library planning practice. The study makes a marketing and systems approach to the problem of measuring…

This selective review covers user studies done from the standpoints of both the library and the user. Use of catalogs, reference services, circulation, browsing and library facilities are included as are information-gathering habits of scientists and the general public. Studies of whole information systems and the methodology and philosophy of…

This document reports results of a study of Utah's public libraries that included four specific tasks: (1) analysis of demographic data, library use patterns, and projected demand for the next 10 years; (2) a statewide public opinion survey to determine the level of knowledge of and support for Utah's libraries; (3) facilities review, assessment…

The three goals of the Federal Library Committee are to: (1) achieve better utilization of library resources and facilities; (2) provide more effective planning, development and operation of Federal libraries and (3) promote an optimum exchange of experience, skills and resources. During fiscal year 1970, emphasis of secretariat efforts was placed…

Twenty-one scholarly papers and fourteen abstracts comprise the content of the ninth annual "Brick and Click Libraries Symposium," held annually at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future…

SPECIAL LIBRARIES ARE DEFINED FOR THE PURPOSE OF THIS STUDY AS REFERENCE AND/OR RESEARCH LIBRARIES ORGANIZED AND ADMINISTERED BY A SEPARATE DEPARTMENT, INDEPENDENT AGENCY, AUTHORITY, COMMISSION OR COMPONENT OF THE EXECUTIVE, JUDICIAL, OR LEGISLATIVE BRANCH OF THE U.S. GOVERNMENT, AND NATIONAL LIBRARIES. EXCLUDED ARE QUASI-ACADEMIC LIBRARIES,…