In order to better grasp the needs of library users and provide them with more accurate knowledge services, combining the characteristics of university libraries, this article applies library small data to personalized recommendation and proposes a small data fusion algorithm model for library personalized recommendation. This model combines the…

Explores the number of dimensions needed to measure users' perceptions of library service quality based on data from the ARL (Association of Research Libraries) LibQUAL+ project. Results were consistent with a view that a single set of scores is one reasonable way to characterize user perceptions of library service quality. (Author/LRW)

This unobtrusive study conducted at the Brigham Young University Library was designed to determine whether reference questions are appropriately referred by student and paraprofessional assistants. Issues addressed included: (1) the percentage of questions assistants cannot answer themselves that are referred to professionals; (2) the percentage…

Refereed articles from "College & Research Libraries" and "Journal of Academic Librarianship" between 1990 and 1999 were analyzed with respect to the research agenda developed by the Association of College and Research Libraries. The analysis found that articles on collections, services, staffing, and the Internet have…

Investigates the relationships between reference performance (dependent) variables and various quantifiable reference service characteristics (independent variables such as reference collection size). Statistical analysis indicated that reference performance was significantly related to the size of the reference collection, and to other…

Four public libraries participated in a two-year investigation of the provision of on line reference services in a public library setting. To evaluate the utility and cost of the service, data were collected about search statistics, usage patterns, costs, and impact on the library. This volume of the report contains the evaluation methodology,…

Describes in detail the Library and Research Consultations (LaRC) program for graduate students offered at the University of North Carolina at Chapel Hill. Copies of the program's brochure and questionnaire are provided, and preliminary evaluative data are tabulated. (JD)

Discusses database usage data from a sample of 98 public libraries and library systems in the United States and Canada that revealed patterns of use. Results of the questionnaire used, which is appended, showed the number of workstations was statistically correlated with amount of use. (Author/LRW)

Examines and compares the costs and response times of traditional interlibrary loan services and four commercial document delivery suppliers based on a study conducted by Vassar College libraries through the OCLC Interlibrary Loan subsystem. Results are reported that indicate commercial services were usually no more efficient but were more…

Outlines techniques of utilizing interlibrary loan (ILL) statistics to establish productivity and staffing patterns to evaluate library services and reveal staffing needs. This article also presents results from an ILL workload and staffing study in Alabama academic libraries. Results are displayed in table form. (JMV)

To enable the William R. Perkins Library to focus attention on its collection development operation, a six-member study committee was appointed to review within the present and future environment of the university current collection development policies and procedures and to suggest changes as appropriate to ensure effective use of the library's…

In order to ascertain the extent to which undergraduate full-time and part-time students at Lake Forest College, Illinois, were aware of existing library reference services, a telephone interview of randomly selected students was conducted in spring 1982, using a revised questionnaire originally developed for a similar study at the University of…

Identifies four types of health science libraries in India relating to health and family welfare: research, academic, medical, and hospital. Results of a nationwide survey of library resources are discussed, including finance, books and monographs, periodicals, manpower, equipment, and services. Suggestions for improvement are offered. (LRW)

Based on mail surveys of professional librarians and library administrators in approximately 300 U.S. public libraries and personal interviews with librarians and administrators in 6 public libraries, this report presents a statistical analysis of data collected on library technology and attitudes toward technological innovation. Areas addressed…

From January 1980 through December 1982 the Illinois Valley Library System (IVLS) and 33 of its participating libraries conducted an experimental project to test the costs and benefits of OCLC use in small and medium-sized libraries. A series of 8 reports on the project have been produced, and the tables from the first report, which give…